Senior Human Resources Manager - The Park Tower Knightsbridge Luxury Collection Hotel London

Senior Human Resources Manager

The Park Tower Knightsbridge Luxury Collection Hotel London

At The Luxury Collection, we believe the most unforgettable journeys begin with people who are curious about the world and passionate about sharing its stories. Here, individuality is valued, curiosity is encouraged, and every associate can broaden their perspective while creating moments that stay with our guests long after they depart. Join a team where your own journey can be as enriching as the experiences you create, surrounded by remarkable places, inspiring people, and opportunities to shape a truly extraordinary career.

As part of the Marriott International family, The Luxury Collection offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The Senior Human Resources Manager serves as a strategic business partner to hotel leadership, driving people initiatives that support business objectives and enhance the associate experience. Reporting directly to the General Manager, this role leads talent acquisition, workforce planning, succession management, employee relations, performance management, and organisational development while ensuring alignment with Marriott's people-first culture and operational goals.

What You'll Do

• Develop and execute the property's Human Resources strategy in alignment with business and brand objectives.
• Lead talent acquisition, workforce planning, succession planning, and leadership pipeline development initiatives.
• Drive employee engagement programmes and oversee follow-up actions from engagement survey results.
• Partner with department leaders to identify talent needs, staffing strategies, and organisational development opportunities.
• Coach and guide managers on recruitment, interviewing, performance management, employee relations, and HR best practices.
• Monitor and optimise HR systems, processes, and workforce analytics to support business decision-making.
• Lead compensation and benefits initiatives, including total rewards programmes, recognition schemes, and internal equity reviews.
• Ensure compliance with employment legislation, company policies, and diversity, equity, and inclusion objectives.
• Oversee the development, training, and performance of Human Resources team members.
• Serve as a trusted advisor to the Executive Committee, providing insights on retention, employee satisfaction, workforce trends, and organisational effectiveness.

What You'll Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field with at least 2 years of relevant HR leadership experience; or a diploma/associate degree with 4 years of relevant experience.
• Strong knowledge of talent acquisition, workforce planning, succession management, and employee engagement practices.
• Experience managing employee relations matters and providing sound HR guidance to leaders and associates.
• Knowledge of compensation, benefits, performance management, and organisational development principles.
• Understanding of employment legislation, compliance requirements, and diversity and inclusion practices.
• Excellent leadership, coaching, influencing, and relationship-building skills.
• Strong business acumen with the ability to interpret workforce data and translate insights into action plans.
• Experience using HRIS platforms and Microsoft Office applications.
• Exceptional communication, problem-solving, planning, and organisational abilities.
• Ability to manage change, drive results, and foster a positive and inclusive workplace culture.

Our Benefits

• At Marriott, we put people first — it’s one of our distinctive core values.
• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Depending on the property and role, additional local benefits may also be available.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.