Apprenticeship Specialist (12 Month Assignment)

Location: ISB-Mars Global Services

Apprenticeship Program Specialist (12 Months Assignment)

The role is offered as full-time, with the flexibility to 80% FTE arrangement

Role Overview

The Apprenticeships Program Specialist plays a vital operational role in delivering the Mars UK apprenticeships talent agenda. This crucial position exists to support the team in bringing new capabilities and diverse talent into the organization, with the goal of strengthening Mars UK’s early talent pipeline through a best-in-class internal and external apprenticeship program. Apprentices Specialist serves as the operational engine of this strategy. By managing the end-to-end lifecycle of our apprenticeships - from coordinating robust onboarding and enrolments to processing completions - you ensure our programs are delivered with world-class quality and compliance.

What are we looking for?

Bringing experience from an operational/ administrative role where you have successfully managed processes, kept accurate records, or ensured paperwork is completed smoothly.

Excellent communication, organization and stakeholder management skills as well as strong attention to detail.

Displaying confidence when working with spreadsheets (like Excel) alongside a interest in learning HR systems, with any exposure to Workday being a welcome bonus.

Applying a CI-oriented mindset when following key workflows, such as program enrolments, completions, or changes in learner journeys.

Passion for data management and process improvements.

Key Responsibilities

• Program Administration & Compliance

• Provider & Paperwork Management: Actively coordinate and follow up with external training providers to ensure all compliance paperwork, learning agreements, and evidence are completed and submitted on time.
• Enrolment Coordination: Facilitate the end-to-end enrolment process for all new apprentices and associate upskills.
• Lifecycle Management: Administer and process program Withdrawals, Completions/Sign-offs, and Breaks in Learning in accordance with established processes.
• Financial Tracking: Monitor and secure government/provider incentive payments and raise and manage the Purchase Orders for key program suppliers.

• Reporting, Systems & Stakeholders Support

• Master Data Management: Maintain and audit the master apprenticeship tracking spreadsheet and serve as the super-user/primary owner of future tracking systems.
• Workday Data Quality: Collaborate with P&O Operations Teams to resolve complex data issues, troubleshoot apprentice indicators and streamline record creation.
• Reporting & Analytics: Generate progress and audit data to support leadership updates (e.g., POLT), award entries and internal payroll audits.
• SharePoint Ownership: Maintain the internal Apprenticeship SharePoint site, ensuring content is updated in line with legislative changes and removing obsolete course information.
• Shared Inbox Management: Monitor the Apprenticeship team inbox, answering general queries, handling expressions of interest, and redirecting requests appropriately.

• Continuous Improvement & Projects

• Transformation Projects: Support and execute targeted transformation projects to improve program outcomes, with a current focus on refining the apprentice Onboarding Experience.
• What can you expect from Mars?
• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.
• Additional Locations: GBR-Berkshire-Slough