Sr. Director Strategic Business Communications Partner – Digital Technologies

Location: USA-Illinois-Chicago

Role Purpose & Overview

The Sr. Director Strategic Business Communications – Digital Technologies is the dedicated communications advisor to a Mars Snacking Leadership Team (MSLT) member and the Snacking DT Leadership Team. Embedded in the business, the role connects strategic internal communications, executive visibility, and reputation to support business goals and growth.

The partner brings strong transformation fluency—connecting strategy, change, and communications so priority programs are understood, embraced, and translated into new capabilities and ways of working.

Principal Duties & Responsibilities

Strategic Counsel & Communications

Serve as a senior business partner to the CDIO and Snacking DT Leadership Team, helping shape digital strategy and business decisions from the start. Advise on priorities, timing, and what decisions mean for stakeholders, communications, and reputation.

Develop the communications and engagement strategy that embeds the digital strategy across the company’s transformation and integration work. Connect DT workstreams and help senior sponsors agree on a shared story, how the work fits together, and the outcomes to achieve—turning strategy into leadership commitments, Associate behaviors, and ways of working across functions and markets.

Partner with DT leaders and cross-functional teams to engage Associates around business objectives, growth priorities, and results. Shape the approach to key internal and external moments, choosing the right channels, timing, and stories.

Make complex digital priorities clear through compelling content and real examples that show progress and impact, bring functions and markets together, and connect segment goals with the enterprise digital strategy.

Executive & Leadership Visibility

Define the executive positioning and leadership engagement strategy for the CDIO, connecting the strategy with DT’s business, transformation, and integration priorities; establish the leadership narrative, stakeholder priorities, and desired outcomes that guide reputation building efforts.

Shape the long-term thought leadership agenda with the CDIO, using business priorities, stakeholder insights, and digital trends to choose where Mars Snacking should lead the conversation on technology, data and analytics, and AI.

Develop content and materials to support primarily the CDIO on leadership engagement, including town halls, leadership meetings, leader messages, Q&A, video scripts, presentations, and intranet articles; equip next-level leaders with aligned materials.

Support executive readiness and presence through messaging development, panel preparation, and leadership briefing materials.

Partner with External Communications on media relations and issues management, connecting executive visibility to business and reputation goals.

Transformation & Change Enablement

• In partnership with the transformation communications team, lead priority digital transformation programs, building understanding, readiness, and commitment to new capabilities and ways of working.
• Embed communications in transformation and change plans from the outset, aligned to business impacts, milestones, and audience needs.
• Equip leaders and markets with narratives, tools, and feedback loops that address barriers, reinforce accountability, and accelerate adoption.

Measurement & Continuous Improvement

• Set communications objectives tied to digital priorities, measuring understanding, engagement, leadership effectiveness, readiness, and adoption.
• Combine analytics, feedback, and business signals to identify gaps and continuously improve strategy, content, and channel performance.
• Prioritize and manage agency, creative, multimedia, and freelance support against the highest-value outcomes.

Context & Scope

To fulfill the requirements of this role, you will work closely with senior leaders and cross-functional colleagues across DT, Integration and Corporate Affairs.

You’ll operate as a trusted advisor within a diverse, global communications community—balancing strategic counsel with hands-on execution in a complex, matrixed environment.

What We Are Looking For

Experience: Bachelor’s degree required (Communications, Public Affairs, Journalism, or related field preferred), 12+ years of experience in communications, corporate affairs, or related roles.

Executive Counsel: Demonstrated success advising C-suite and senior leaders, influencing decisions, and providing constructive challenge.

Digital Transformation Acumen: Fluency in digital strategy, AI, data and analytics, technology modernization, and enterprise transformation, with the ability to connect technical change to business value.

Storytelling & Delivery: Exceptional writing, presentation, and project leadership skills across executive, digital, social, and live channels in a global environment.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles.

Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

A strong focus on learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 192,560.00 - USD 264,770.00