R&D Regional Systems Functional Expert

• Location: MEX-Queretaro-Queretaro
• What are we looking for?
• Experience in R&D, Quality, R&D systems, Supply or DT/Business partnership preferred
• Experience with Atlas, Nexus, ERP Agnostic, Salesforce, Trinity, and SQA systems preferred
• Experience with Power Platforms (Apps, PowerAutomate, PBI),advanced Excel and/or other data analytics tools preferred.
• Excellent communication skills (oral and written)
• Experience in Training facilitation preferred.
• Fluent in English
• Bachelor’s degree in science, IT systems, food science is desirable.
• Strong data analysis capability.
• What will be your key responsibilities?

Key/End User Support and Knowledge Management

• Primary point of contact for Key User inquiries and support (where Functional Analysts are not established), including partnering with DT to ensure resolution of systems issues/bugs.
• Responsible for development, maintenance and delivery of key/end user training curriculum and documentation
• Responsible for managing key user community communities of practice and engaging business stakeholders.
• Governance (Business process and data quality)
• Supports global and segment process owners by activating the right actions with Business units to close compliance gaps in process and data quality.

Change Management (CIPs/New Capabilities)

• Supports system improvement through CRD owned CIP process while being the voice of the business (creation of requests, testing & validation against business requirements, implementation in the business units)
• New capability deployment
• Supports segment lead deployment activity through input to design criteria, testing, and training.
• Validates system functionality (including UAT, BIT testing) and manages any unit specific changes, including cascading system changes to key users/end users.
• Additional Locations: BRA-Sao Paulo-Guararema