Location: IND-Telangana-Hyderabad
The Deployment Automation Analyst is the junior T1 profile supporting Enterprise & TLT deployments and continuous improvement across Mars Snacking AMEA, with a focus on structured deployment coordination, repeatable processes, reporting, documentation, and appropriate automation opportunities.
The role works with Product Owners, Deployment Managers, the Enterprise & TLT Deployment Analyst, BRMs, business users, Global and Regional DT teams, solution teams, implementation partners, and sustainment teams to support readiness, testing, communications, training, go-live, hypercare, adoption, and transition activities.
The analyst develops an understanding of the Enterprise & TLT roadmap and deployment lifecycle, identifies repetitive or manual activities that may benefit from workflow, analytics, self-service, approved automation, or AI-enabled ways of working, and supports evaluation, documentation, testing, deployment, adoption, and benefit tracking under appropriate CoE and product governance.
The role is not an automation architect or independent product owner. Success requires strong coordination, analytical thinking, curiosity, willingness to learn, clear communication, disciplined documentation, responsible use of approved tools, and consistent follow-through.
What will be your key responsibilities?
Deployment Coordination and Roadmap Awareness
- Develop an understanding of the Enterprise & TLT roadmap, planned releases, business priorities, and deployment dependencies.
- Support Product Owners, Deployment Managers, and the Enterprise & TLT Deployment Analyst with plans, actions, risks, issues, readiness tracking, reporting, and stakeholder communications.
- Coordinate defined deployment activities across business users, BRMs, markets, DT teams, partners, Test Management, Master Data Management, and sustainment teams.
- Maintain accurate trackers, evidence, decisions, documentation, and status updates for assigned work.
Solution Support, Testing and Documentation
- Support requirements, user stories, acceptance criteria, process flows, demonstrations, user feedback, and solution validation with business and solution teams.
- Coordinate testing and UAT for assigned automation or deployment activities, including test scenarios, data, defect follow-up, evidence, and user sign-off.
- Support test automation opportunities identified by the Test Management Office and solution teams, without assuming ownership of specialist automation frameworks.
- Create and maintain process documentation, requirements, work instructions, training materials, test assets, support runbooks, knowledge articles, and benefit-tracking records.
- Ensure documentation and knowledge transfer are complete before transition to sustainment.
Deployment, Adoption and Sustainment
- Support training, communications, user readiness, cutover, go-live, hypercare, adoption monitoring, and transition to sustainment for assigned solutions and automations.
- Work with users during hypercare to capture issues, coordinate actions, validate resolution, and identify further improvement opportunities.
- Monitor usage, user feedback, support trends, process outcomes, and expected benefits with Product Owners and business stakeholders.
- Help ensure deployed automations remain supportable, controlled, documented, and aligned to approved enterprise practices.
Automation Opportunity Discovery and Analysis
- Work with business users, Product Owners, analysts, and sustainment teams to understand repetitive activities, manual hand-offs, reporting gaps, workflow delays, data-validation needs, and deployment pain points.
- Document current-state processes, users, inputs, outputs, decisions, exceptions, controls, data needs, and expected outcomes before an automation opportunity is progressed.
- Support assessment and prioritization of automation, workflow, analytics, self-service, Copilot, digital-assistant, and approved AI opportunities based on business value, feasibility, reuse, controls, supportability, and alignment with enterprise standards.
- Review need for local solutions by promoting reusable patterns and appropriate
- Product Owner and CoE review. CoE Continuous Improvement and Learning:
- Contribute reusable templates, playbooks, process documentation, knowledge assets, lessons learned, and reporting practices to the Enterprise & TLT DT CoE.
- Support process standardization, solution consistency, documentation quality, and reduction of unnecessary customization.
- Build knowledge of enterprise applications, automation, analytics, AI-enabled ways of working, deployment methods, and relevant business processes through assignments and coaching.
- Proactively seek feedback, learn from the seasoned Deployment Analyst and specialist teams, and take progressively greater ownership as capability develops.
Success Measures
- Assigned deployment and automation activities completed accurately and on time with clear status, ownership, and evidence.
- Business requirements, process context, controls, documentation, testing, training, and support needs are understood and tracked.
- Users are prepared and supported through testing, training, go-live, hypercare, and transition.
- Approved automation and improvement opportunities show measurable use, benefit, and supportability.
- Documentation and knowledge transfer are complete and usable by business and sustainment teams.
- Reusable CoE assets and lessons learned improve consistency and reduce manual effort across future initiatives.
- What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
- #TBdigital
Job description provided by Mars, Incorporated.
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