Senior Analyst

Location: Mumbai - Hiranandani

Company

Marsh Corporate

Description

What can you expect?

To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised:

To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Ensuring highest proficient handling as per Fiduciary procedures and accuracy for the accounts assigned

Maintain minimum Productivity standard

Liaising with clients and Insurers

Debt collection and Outward credit due to the account holder.

Responsible for driving key KPI Financial metrics like unmatched cash, Income exposure, etc

Respond to queries raised within 24hours or earlier (refer any technical query to senior member for support)

Credit Control (Legacy, Collection of Inward premium, reinsurance recoveries, Inter Company Reconciliation, etc)

What is in it for you?

All benefits as per the location HR policy will be applicable

We will count on you for

• To ensure timely delivery of the routine task expected on the accounts/portfolio assigned
• Expect a basic standards on accuracy and productivity
• Focus on Debt collection from clients for premiums/fees and claims from markets.
• Resolution of queries raised by client and Insurers including prompt response to their satisfaction.
• Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details.
• Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs
• Review of Process manual and seek clarity where required
• Driving unallocated cash numbers down and escalating when you foresee a challenge
• Ensuring upto date notes on outstanding revenue balances

Knowledge and Skills

• Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them.
• Knowledge of credit control
• Advanced Excel knowledge

Basic Maths understanding

Education

Graduate (Commerce preferable)

Eligibility

18-36 months of experience in operations in financial services or offshore processing organizations

Knowledge of Insurance related credit control or Insurance background

What makes you stand out?

Analytical ability

Communication: Verbal as well as Written

Planning and Organizing

MS Office skills: Excel proficiency to be above basic

Precision based approach

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.