Chief of Staff – Global Direct Investment Unit (DIU) – London

Location: London - Tower Place West

Company

Marsh

Description

Marsh People and Investments is seeking a Chief of Staff for the Global DIU Business. You will act as a strategic partner and trusted adviser to the Global Head of Direct Investing and senior leadership team. The successful candidate will drive the execution of strategic agenda, lead cross-functional initiatives, and ensure seamless coordination across a complex global landscape. The role combines strategic planning, operational governance, communications leadership, and priority management to enable business growth and operational excellence. You will build and maintain key relationships across Marsh and with external partners, acting as a trusted liaison for the leadership team.

We will count on you to

Act as a strategic partner and trusted adviser to the Global Head of Direct Investing across their full remit. Oversee tracking and delivery of priorities, contribute to key papers and documentation, monitor deadlines, and coordinate workstreams to ensure timely delivery. Collaborate with the Executive Assistant to the Global Head of Direct Investing to ensure focus and priorities are understood and aligned, supporting diary management, travel and logistics planning

Partner with our senior leaders to develop and deliver the Global DIU strategic plan. Support the build-out of new capabilities, including business planning, legal and compliance aspects

Lead high-impact projects from inception to delivery, ensuring timelines, budgets and delivery outcomes are met. Maintain oversight of the DIU delivery interdependencies and escalation pathways

Establish and manage performance metrics to track strategic initiatives and monitor DIU global objectives. Track progress against key goals and use data-driven insights to identify opportunities for improvement and guide decision making

Facilitate effective communication across DIU teams and stakeholders, including regional Wealth leaders, CIOs, GIPG, Finance, HR, Risk, Compliance and DIU Executive. Work closely with the Executive Assistant to co-ordinate communication and alignment. Develop and execute the Global DIU Communications including Townhalls and internal Newsletters. Ensure alignment and collaboration across functions

Facilitate and coordinateDIU leadership meetings, including planning, logistics, execution and action log follow-up. Own the quality and preparation of all meeting materials and strategic documentation. Maintain the terms of reference for each leadership group

Build and maintain strong relationships across Marsh and external partners. Provide strategic support to senior leaders in navigating complex decisions.

Drive organisational change initiatives, fostering a culture of continuous improvement and innovation. Support the implementation of new processes, technologies, and organisational structures. Maintain oversight of key operational processes including Hiring/Recruitment, Golden Source and AUM data management

Work closely with the Executive Assistant to maintain and develop DIU introduction materials to showcase DIU capabilities for internal and external audiences, ensuring content is current and accurate. Collaborate with wider Marsh teams, including Sales and Marketing, to ensure materials are appropriately published and distributed across relevant channels

Provide critical support by monitoring communications, summarising priorities and enabling the Global Head of Direct Investing to focus on key decisions with a clear weekly plan

What you need to have

• Proven experience in strategic leadership, project management and operational delivery, ideally including experience in a Chief of Staff, strategic advisory, or equivalent senior leadership support role
• Strong analytical skills with the ability to translate data into actionable insights
• Exceptional communication and stakeholder engagement capabilities with the ability to influence at all levels
• Strong leadership and interpersonal skills, with a talent for building and maintaining effective relationships
• Ability to rapidly acquire business knowledge in complex environments
• Exceptional project management skills crucial to delivering results on time and within budget
• Highly organised, outcome focused and able to manage multiple priorities
• Trusted, discreet and proactive in anticipating needs and adding value
• Thrives in complexity, sees the big picture and brings clarity, structure and momentum

What makes you stand out

• Exceptionally well organised
• Excellent self-starter who can work unaided, using their own initiative
• Excellent stakeholder management and ability to work with Marsh policies and processes

Why join our team

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Additional Locations: Rotterdam - Weena