Executive Administrator, Primary Care

Location: Somerville-MA

Site: Mass General Brigham Medical Group, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Outstanding primary care is foundational to the health of the patients we serve and fundamental to our mission as an academic health system. At Mass General Brigham, we are making a systemwide commitment to transform primary care through thoughtful redesign and greater integration across our primary care sites.

To help advance this vision, we are seeking two Executive Administrators who will play key leadership roles in shaping the future of Primary Care at MGB: one overseeing Primary Care for the Community Division and one overseeing Primary Care for our Academic Medical Centers.

Additional details regarding the scope and organizational alignment of each role will be shared during the interview process. Interested in either opportunity? We encourage you to apply here to be considered!

The Executive Administrator is a critical member of the senior leadership team at the MGB Primary Care, responsible for establishing and executing an integrated Primary Care service line across the system.  Working closely with the MGB Associate Chief of Primary Care and the Chief Administrator, this person will primarily oversee all administrative functions across MGB Primary Care.

Essential Functions

-Management and improvement of a patient-centered, high-quality, high-functioning clinical practice. Implementation of quality, workflow, staffing, and other initiatives focused on improving patient experience.

-Implementation of workflow, system changes, and other enhancements to optimize the use of Epic. Develops, implements, oversees, and approves policies, procedures, and systems, revising them as necessary to maximize efficiency.

-Resolves administrative questions/issues/problems, delegates resolution to managers where appropriate. Conducts staff and physician faculty meetings to disseminate information and solicit input from all staff members related to policies and procedures, operations, etc.

-Leads Division to facilitate the coordinated operations of a cohesive service line and plays an instrumental role in integrating these operations with community division leadership across all MGB hospitals and community practices.

-Participates in the negotiation, management, and development of various equipment contracts/professional services agreements related to the Division.

-Oversees the execution of associated appointment, visa, group-practice, and third-party credentialing and enrollment applications and ensures that appropriate copies of these materials are maintained in an organized fashion.

-Develops and monitors the annual operating and capital budgets. Monitors each cost center and fund, closely tracking operational performance and capital spending.  Presents monthly financial performance information to the Chief Administrator, Associate Chief of Primary Care, senior staff, and others as appropriate.

-Develops appropriate mechanisms to monitor individual physician productivity and financial performance, as needed, to implement physician compensation plans.

-Recruit, train, supervise, and ensure professional development of non-professional staff members (Administrative Directors, Administrative Managers, etc.) and acts as a resource for professional staff members.

Master's Degree Related Field of Study required*

Related experience 8-10+ years required