Specialist, Product Management

Location: Dublin, Ireland (Two South County)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Overview

• Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• The Services global product team is seeking a Product Manager to accelerate the development of the Emerging Products suite of new data, analytics and AI solutions.
• You will work hands-on with data scientists, designers, engineers, and partners to design and build products and solutions supporting external customers
• You will collaborate with fellow product managers and our regional and frontline teams to accelerate growth of the business

Product Management in Services at Mastercard

• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure the commercial success of our products by working with regional teams and Sales/Marketing, while ensuring technical success through close partnership with Technology teams
• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role

• Support the management of the product roadmap for Emerging Products solutions
• Execute on the product roadmap in partnership with engineering, data science, and CX teams
• Support regional and frontline teams as a product expert, developing sales enablement materials, providing training, and supporting customer conversations where needed
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives
• Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility
• This is an opportunity to work on high-scale solutions with frontier & cutting-edge technologies.

All About You

• Excellent problem-solving, critical thinking and analytical skills
• Action oriented and results oriented, with strong prioritization and project management skills
• Interest in successfully developing and scaling B2B products and solutions, comfort leveraging data, analytics, and AI/ML to create value for customers
• Can communicate effectively and build collaborative working relationships with stakeholders across cross-functional teams from multiple regions

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.