Robot Field Engineer

Role Description

We are looking to recruit an exceptional Robot Field Engineer to support our pilot deployments at customer sites.

In this role you will

• Oversee and operate robotic systems within pilot environments to meet operational goals.
• Coordinate with the customer engineering team and collect their feedback to ensure that our solution is meeting their expectations and goals.
• Collaborate with the Maven Autonomy and Controls teams to execute on-site test plans.
• Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.
• Integrate our robotic solutions with customer systems.
• Proactively monitor and manage robot task success rate and throughput.
• Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.
• Repair or replace electrical and mechanical components as necessary.
• You will collaborate closing with Controls, Autonomy, and Integration teams to ensure correct behavior in the field and with the Customer team to ensure their requirements are met.

Must Have

• Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Demonstrated hands-on experience working with complex robotic or electromechanical systems.
• Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.
• Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).
• Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.
• Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).
• Ability to travel 40-50% of the time to customer facilities.

Nice to Have

• Masters of Science (M.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Previous experience deploying and supporting robotic systems in field or production environments.
• Familiarity with safety-critical or real-time software systems.