Maxinsights Technology/Software

Global Director of Data Operations

Santa Clara, CA In person Full-time

JOB DESCRIPTION: As the Global Director of Data Operations, you will own the entire data operations lifecycle across multiple regions. You will build and lead scalable processes for high-quality, multimodal robotics data collection, annotation, and delivery. Your leadership will ensure our global clients receive training-ready datasets that power the next generation of intelligent robots. KEY RESPONSIBILITIES - Strategy & Leadership: Develop and execute the global data operations strategy, aligning with company goals and client needs in the robotics/AI ecosystem. - End-to-End Process Ownership: Oversee the entire data pipeline: planning collection campaigns, managing annotation workflows, implementing quality control systems, and ensuring timely dataset delivery. - Team & Vendor Management: Build and lead a hybrid team of internal specialists and external vendors.

Set performance metrics, conduct reviews, and foster a culture of quality and efficiency. - Quality & Scale: Design and implement systems to scale operations while maintaining stringent data quality standards for model training. Establish key performance indicators (KPIs) for throughput, accuracy, and cost. - Cross-functional Collaboration: Act as the primary operations liaison for US-based clients, engineering, and product teams.

Communicate requirements, report on progress, and drive process improvements based on feedback. - Budget & Compliance: Manage the regional operations budget. Ensure all data collection and handling practices comply with relevant regional regulations and ethical guidelines. QUALIFICATIONS - Experience: 10+ years in operations, program management, or data management, with at least 5 years in a leadership role. Direct experience in robotics, AI data, autonomous vehicles, or a related technical field is required. - Proven Track Record: Success in building, scaling, and optimizing complex operational processes in a fast-paced environment. - Leadership: Strong leadership and team management skills, with an ownership mindset to drive projects and targets. - Technical Acumen: Ability to understand technical requirements for robotics data (sensors, modalities, formats).

Experience with data QA tools, basic scripting (Python), or project management software is a strong plus. - Communication: Excellent verbal and written communication skills, with the ability to manage stakeholders at all levels. STRONG PLUS - MBA or advanced degree. - Experience managing distributed or remote teams. - Network within the US robotics and AI research community. WHAT WE OFFER - Competitive salary, equity, and comprehensive benefits. - Opportunity to define the data operations standard for an emerging industry. - Work with world-leading experts and companies in robotics.

DEFAULT BENEFITS: - Health insurance - Vision care - Dental coverage - 401(k) - Paid holidays - PTO (Paid Time Off) - Sick leave

Job description provided by Maxinsights.
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