Overview
When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.
Responsibilities
The Systems Reliability Engineer provides advanced operational support for platform, application, security, and infrastructure issues escalated from Tier 1 support. This role leverages AI-assisted operational tooling to receive and interpret event monitoring alerts, visualize system health and operational planes, and accelerate troubleshooting, impact analysis, and runbook execution. The engineer is responsible for triaging and resolving complex incidents, executing system-level support tasks, and maintaining IT operational runbooks using both traditional documentation and AI-assisted querying and revision techniques.
1-3 years of related experience
Does this position require a valid Drivers License?
No
Education Level
General and business knowledge equivalent to a bachelor's degree
Certifications
IIBA certification preferred; PSPO certification preferred
About Us
At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Equal Opportunity Employer
Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation Overview
We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.
The minimum salary for this position is
$60,000.00+/yr
Certifications
IIBA certification preferred; PSPO certification preferred
Job description provided by Members 1st Federal Credit Union.
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