Collections & Remarketing Business Analyst

About Us

Who is Mercedes-Benz Financial Services?

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance

Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy!Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing? Enjoy generous paid Family Leave Programs- Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child

Want to go back to school?Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

$6k for undergraduate

$8k for graduate

Job Overview

The Collections & Remarketing Business Analyst supports the reporting, analytics, business intelligence, and decision-making needs of the Collections and Remarketing organization. This role partners with business leaders, stakeholders, and technology teams to develop reporting solutions, analyze performance, identify trends and opportunities, and deliver actionable insights that support operational and strategic objectives.

The Business Analyst serves as a trusted advisor by translating complex data into meaningful business insights and recommendations. Responsibilities include developing and maintaining reports, dashboards, scorecards, forecasts, and analytical solutions used to monitor portfolio performance, operational effectiveness, customer experience, vendor performance, and strategic initiatives.

Responsibilities

Reporting & Business Intelligence Development Design, develop, maintain, validate, and deliver recurring and ad hoc reports, dashboards, scorecards, visualizations, forecasts, and analytical solutions. Ensure reporting accuracy, consistency, usability, and timeliness. Develop intuitive reporting products that help stakeholders monitor performance, identify trends, and support informed decision making. Maintain reporting documentation, report inventories, business definitions, ownership records, and supporting governance materials. (25%)

Business Analysis & Consulting Serve as an analytical consultant and trusted advisor to operational leaders and business stakeholders. Provide trend analysis, exception reporting, forecasting, benchmarking, root cause analysis, and data-driven recommendations. Monitor, analyze, and maintain operational performance metrics and key performance indicators (KPIs) used to evaluate portfolio performance, operational effectiveness, customer experience, vendor performance, and strategic objectives. Identify drivers of business results and communicate findings in a clear and actionable manner. (25%)

Requirements Gathering & Stakeholder Partnership

• Partner with stakeholders to understand operational challenges, reporting requirements, and
• business objectives. Gather, document, validate, and translate business requirements into
• reporting, dashboard, analytical, and process improvement solutions. Define report
• specifications including metrics, calculations, dimensions, filters, business rules, data elements,
• and output requirements. Facilitate discussions between business and technical partners to
• ensure successful solution development and implementation. (20%)

Process Improvement & Automation

Identify opportunities to improve efficiency through reporting automation, workflow

optimization, visualization enhancements, and process redesign. Evaluate reporting products

and processes to ensure continued business value and relevance.

Recommend solutions that reduce manual effort, improve scalability, and enhance data

accessibility. Support continuous improvement initiatives that increase reporting quality,

efficiency, and stakeholder satisfaction. (15%)

Data Governance & Quality Assurance Validate report accuracy, data integrity, and consistency of reporting outputs. Investigate reporting discrepancies and perform root cause analysis to identify corrective actions. Document reporting logic, business rules, data definitions, and metric calculations. Support stewardship of key departmental data assets, performance metrics, historical datasets, reporting inventories, and business documentation. Ensure compliance with established data governance, security, and reporting standards. (10%)

Project & Strategic Initiative Support Participate in cross-functional projects and strategic initiatives impacting Collections and Remarketing. Provide analytical support, business requirements, testing, validation, implementation support, and post-deployment monitoring. Support datamart, data warehouse, reporting environment, and business intelligence enhancements through requirements definition, testing, validation, defect identification, and user acceptance activities Represent Reporting & Analytics as a subject matter expert during project planning and implementation efforts. (5%)

Qualifications

• Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
• This position requires a minimum of 2 years of overall work experience. Preferred experience includes:
• Business General: 1 year
• Collections: 1 year
• Remarketing: 1 year

Education

High School Diploma/(GED) is required, Bachelor's Degree is preferred.

Additional Knowledge

Preferred 1+ years' Experience for each: Collections; Remarketing; Auto Finance; Report Creation & Analysis; Enterprise Environments

Skills

Analytical skills

Ability to collect data and establish facts and identify trends and variances

PC skills

Corporate Mainframe

Problem Solving Skills

Additional Skills

Preferred 1+ years' Experience: SQL, Power BI, Power Query

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

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