Business Analyst

About the Opportunity

We’re looking for an experienced Business Analyst to join Metcash and hit the ground running, with an ASAP start available.

This is a hands-on delivery role with responsibility for leading the process workstream of a major system upgrade, working closely with business SMEs, project teams and technology stakeholders. You’ll drive process discovery and future-state design, translate business needs into clear and actionable requirements and help ensure outcomes remain aligned to project objectives, timelines and deliverables.

What You’ll Be Doing

• Lead the process workstream for a major system upgrade, coordinating activities, dependencies and deliverables through the project lifecycle
• Lead requirements gathering and discovery workshops with business SMEs, translating business needs into clear, structured and actionable requirements.
• Document current-state and future-state processes, identify gaps and translate findings into tangible business and system requirements.
• Support project planning, timelines, deliverables and resource requirements
• Track project activities, milestones and KPIs, providing clear updates to stakeholders
• Identify project risks and issues and support the development of practical mitigation strategies
• Prepare and maintain accurate project documentation and reporting
• Work collaboratively across teams to keep stakeholders aligned on project objectives, progress and outcomes

What You’ll Bring

• 3–5 years’ experience working as a Business Analyst - essential
• Demonstrated experience working within projects and project delivery environments - essential
• Strong analytical and problem-solving capability
• Excellent written and verbal communication skills
• The ability to take complex technical or IT information and make it simple, practical and easy for non-technical stakeholders to understand
• Demonstrated experience documenting business requirements, process flows, user stories, acceptance criteria and functional/non-functional requirements.
• Ability to work independently, take ownership of assigned workstreams and produce high-quality project artefacts with minimal direction.
• Confidence working with a variety of stakeholders across both business and technology teams
• Strong attention to detail, particularly across documentation and reporting
• Ability to juggle competing priorities and work effectively in a fast-paced environment
• Experience supporting business transformation, technology implementation or system/process change initiatives will be highly regarded.
• Experience in wholesale, distribution or supply chain environments would be an advantage.

Why Join Metcash

• We're proud to offer a workplace that supports your wellbeing, growth and success:
• 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annually
• 📚 Career Growth: Access learning, development and career progression opportunities
• 👶 Parental Leave: 12 weeks of gender-neutral paid parental leave for primary carers
• 🌈 Inclusive Culture: Proud Bronze Employer for LGBTQ Inclusion
• ⚖️ Gender Equity: Gender pay gap under 5%
• 🧠 Wellbeing: Gold accreditation by Mental Health Australia
• 🏡 Flexibility: FlexReady accredited workplace
• 💸 Team Member Benefits: Exclusive discounts through the Our Local app

Apply Now

• If you’re an experienced Business Analyst who enjoys working across projects, connecting business and technology teams, and making complex information simple, we’d love to hear from you.
• We’re looking for someone who can start ASAP, so don’t wait to apply.
• Please note: We’re managing recruitment for this opportunity directly and are not seeking agency support at this time. We kindly ask recruitment agencies not to contact us regarding this role.

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