Financial Consultant II

The Team You Will Join

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Opportunity

The Financial Consultant II is responsible for delivering financial analysis, reporting, billing, and consultative support that helps ensure the financial health, operational effectiveness, and overall customer experience of MetLife's National Accounts business. Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to combine financial expertise, analytical thinking, customer partnership, and technology to help solve complex challenges and deliver meaningful business insights.

In this role, you will work across teams, interact directly with customers and internal stakeholders, analyze financial information, and identify opportunities to improve processes that support our clients. You will also have the opportunity to leverage emerging technologies, including AI and automation tools, to streamline work, uncover insights, enhance communication, and help create more efficient and effective financial processes.

If you enjoy learning, solving problems, working with data, and continuously finding better ways to work, this role offers the chance to make a meaningful impact while developing new skills and capabilities.

Key Responsibilities

• Develop and deliver financial reporting, data analysis, and trend insights that support customer decision-making and business performance.
• Manage billing, reconciliation, revenue validation, and financial reporting activities while ensuring accuracy, compliance, and data integrity.
• Partner with customers, account teams, and internal stakeholders to support financial discussions, account planning, audits, and issue resolution.
• Monitor financial results, identify trends or discrepancies, and recommend solutions to address risks and opportunities.
• Identify and implement process improvements through technology, AI, automation, and continuous improvement initiatives.

Required Qualifications

• Strong financial analysis, problem-solving, and quantitative skills with the ability to translate complex information into actionable insights.
• Advanced proficiency in Microsoft Excel and strong working knowledge of PowerPoint to support reporting, analysis, and presentations.
• Excellent organizational, written, verbal, and interpersonal communication skills with the ability to partner effectively across teams and with customers.
• Proven ability to manage multiple priorities, projects, and deadlines while maintaining a high degree of accuracy and attention to detail.
• Curiosity and willingness to learn and apply emerging technologies, including AI and automation tools, to enhance efficiency and effectiveness.

Preferred Qualifications

• 3-5+ years of experience in financial analysis, reporting, billing, reconciliation, or related financial operations.
• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
• Knowledge of group insurance products, services, and operational processes.
• Demonstrated continuous improvement mindset with experience identifying and implementing process enhancements
• The expected salary range for this position is $64,800 - $82,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.