Specialist - Technology Services

Job Summary

The DLP Security Analyst will support the day-to-day operation, administration, and enhancement of the enterprise Data Loss Prevention (DLP) environment. Working under the guidance of senior team members, the role will assist with monitoring alerts, troubleshooting technical issues, maintaining policies and workflows, coordinating with vendors, and preparing clear operational documentation. The analyst will collaborate with IT Operations, Network and Infrastructure teams, Service Managers, Legal, Risk Management, and other stakeholders as required.

Key Responsibilities

• Monitor DLP alerts, perform initial analysis, document findings, and escalate incidents in accordance with established procedures.
• Create, configure, test, and fine-tune DLP policies, detection rules, exceptions, and workflows under appropriate guidance and change-control processes.
• Support incident response activities by collecting relevant information, following escalation paths, and coordinating with appropriate teams.
• Maintain accurate operational documentation, including standard operating procedures, troubleshooting guides, policy records, and activity reports.
• Communicate clearly with technical teams, business stakeholders, and vendors, and provide timely updates on issues, changes, and assigned activities.
• Use approved AI-enabled tools responsibly to support analysis, documentation, knowledge management, and process improvement while following security and data-handling requirements.
• Other tasks as assigned.

Knowledge, Skills and Experience Requirements

• Understanding of DLP concepts, information security principles, and incident handling.
• Familiarity with DLP administration activities such as alert monitoring, policy configuration, troubleshooting, upgrades, patching, and reporting.
• Develop and fine-tune policies, rules, exceptions, and automated workflows.
• Familiar with DSPM (Data Security Posture Management) concepts.
• Hands-on experience with DLP and DSPM tools, particularly Forcepoint DLP and Varonis DSPM, will be considered an advantage.
• Familiarity with practical uses of AI and automation in DLP operations, documentation, and process improvement.
• Good verbal, written, documentation, and stakeholder communication skills.
• Basic knowledge of information security concepts related to governance, risk, and compliance.
• Analytical mindset with the ability to research issues, follow procedures, and seek guidance when needed.
• Collaborative, detail-oriented, adaptable, and committed to maintaining confidentiality and professional integrity.

Qualifications, Certifications, and Education Requirements

Bachelor’s degree in computer science, Information Systems, Cybersecurity, Engineering, or a related field.

Experience

3–5 years of relevant experience in DLP, IT security operations, security monitoring, or technical support, with practical exposure to administering and supporting enterprise security technologies.

• Experience with alert review, ticketing tools, technical troubleshooting, or process documentation is beneficial.

Preferred Certification

Entry-level certifications such as CompTIA Security+, Microsoft Security fundamentals, Microsoft SC - 400 or an equivalent information security certification are desirable but not mandatory.