Lead Communications Strategist - Govt & Legal

The Team You Will Join

Joining Global Marketing & Communications (GMC) means contributing to the company’s customer-centric growth engine by helping customers live more confident futures. Whether driving external or internal marketing and communications, you’ll be fostering engagement and alignment with MetLife’s purpose and values that enable positive customer experiences. Become part of a dynamic team that harnesses an agile and data-driven approach across paid, owned, and earned channels to deliver meaningful and measurable outcomes for MetLife’s key stakeholders: associates, communities, customers, and shareholders.

The Opportunity

The Lead Communications Strategist serves as a strategic communications partner to the Government and Legal Affairs organization. Reporting to the AVP, Internal Communications, this role develops and executes communications strategies that strengthen employee engagement, support functional priorities, and advance enterprise objectives. The role also provides direct communications counsel and support to MetLife’s Chief Legal Officer and Head of Government Relations, shaping leadership communications and supporting internal and external engagements.

The successful candidate will combine strategic thinking with hands-on delivery, providing proactive counsel and disciplined execution of communications initiatives.

Key Responsibilities

·Provide strategic communications counsel and end-to-end support to the Chief Legal Officer and Head of Government Relations for internal and external engagements, shaping clear, consistent messaging that advances leadership and enterprise priorities.

·Develop and execute internal communications strategies that support business and functional priorities, strengthen employee engagement, and enhance organizational alignment.

·Create clear messaging, plans, and content for employee communications, town halls, employee engagement efforts, business updates, enterprise programs, and organizational change initiatives.

·Use internal channels, digital platforms, employee feedback, and communications metrics to improve message reach, effectiveness, and engagement.

Required Qualifications

·10+ years of experience in corporate communications, employee communications, public relations, journalism, or a related discipline.

·Excellent writing, editing, storytelling, and message development skills with demonstrated ability to use communications metrics and employee feedback to assess effectiveness and improve outcomes.

·Strong project management skills, including the ability to manage multiple priorities, maintain confidentiality, and deliver accurate work with close attention to detail.

·Familiarity with internal channels, digital communications platforms, AI-enabled productivity tools, and communications analytics, with the ability to use these resources to strengthen planning, content development, execution, measurement, and employee engagement.

·Bachelor’s degree required; degree in Communications, Journalism, Public Relations, English, or a related field preferred.

Preferred Qualifications

• ·Experience working in matrixed, global organizations, preferably in financial services, insurance, asset management, or another highly regulated industry.
• ·Experience supporting business unit and/or corporate functions with internal communications strategy, messaging, and execution.
• ·Experience partnering with C-level/senior leaders to provide strategic communications counsel, shape messaging, and support clear, effective leadership engagement, particularly during times of change.
• Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
• The expected salary range for this position is $128,800 - $168,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.