Product Manager

Overview

Microsoft partners are navigating a fundamental shift in how they build, sell, and grow with AI. At the same time, they manage complex information and workflows across customers, earnings, incentives, credits, commercial programs, and marketplace experiences. Our team is reimagining Partner Center as an intelligent, agentic platform that helps partners understand what matters, decide what to do next, and achieve better business outcomes with less effort.

We are looking for a Product Manager who is excited to build the next generation of AI-first partner experiences. You will join a team leading innovation through AI-powered insights, recommendations, agents, and intelligent workflows designed to delight customers and partners. You will own a defined set of partner-facing capabilities and drive them from customer discovery and experimentation through product definition, launch, measurement, and continuous improvement.

In this role, you will identify areas where AI can eliminate friction, simplify complex decisions, and help partners act with greater speed and confidence. You will develop a clear product point of view, rapidly test new ideas with customers and partners, and turn what you learn into intuitive, trusted, and scalable experiences.

You will work closely with Engineering, Design, Data Science, Business Planning, Support, Marketing, Sales, and partner-facing teams. Together, you will experiment with emerging AI capabilities, evaluate their customer and business value, and apply the right technology to solve meaningful partner problems. This role is an opportunity to grow as an product leader. You will be expected to continuously develop your understanding of Partner, Customer and experiences, apply new learning to complex product challenges, and help shape how our team uses AI to maximize partner and Microsoft outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Develop a deep understanding of partner needs, responsibilities, and workflows using customer research, co-design, partner feedback, product telemetry, experimentation, support signals, and business data.

Turn complex partner and business problems into a clear product point of view, prioritized user scenarios, product requirements, and measurable success criteria.

Independently own product capabilities within a defined area, driving work from discovery and rapid experimentation through design, engineering execution, launch, measurement, and iteration.

Identify opportunities for AI, agents, automation, and data-driven insights to eliminate friction, simplify decisions, and help partners complete complex tasks with greater speed and confidence.

Design and run product experiments that test customer value, experience quality, trust, usability, and business impact; use the results to refine the problem, solution, and product roadmap.

Partner with Engineering, Design, and Data Science to evaluate experience options, solution architecture, model behavior, data requirements, quality, and dependencies. Make informed tradeoffs across customer value, trust, quality, technical complexity, risk, cost, and delivery timing.

Create AI-first experiences that are relevant, transparent, actionable, and grounded in customer context while preserving appropriate user control.

Define and monitor product outcomes using qualitative and quantitative signals to improve adoption, task completion, customer satisfaction, self-service effectiveness, product quality, and business impact.

Collaborate across Product Management, Engineering, Design, Data Science, Business Planning, Marketing, Sales, Support, and partner-facing teams to deliver connected, end-to-end partner experiences.

Required Qualifications

Bachelor’s Degree AND 2+ years of experience in product/service/project/program management or software development

OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).

2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

Experience or demonstrated interest in building AI-powered products, intelligent workflows, agents, recommendations, automation, or other emerging technology experiences.

Experience in one or more of the following areas: cloud services, software-as-a-service products, commercial marketplaces, commerce platforms, partner ecosystems, financial experiences, or complex enterprise workflows.

Learning agility, intellectual curiosity, and the ability to apply emerging technologies and new product patterns to complex customer problems.

Experience communicating product decisions, customer insights, technical considerations, tradeoffs, and outcomes clearly to technical and nontechnical audiences.

Product Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Management, Change Management, Adoption, Coaching, Business Development, Business, Budgeting, Analytics, AI, Strategic Business Development

Common previous titles: Product Manager, Technical Program Manager, AI Product Manager, Senior Specialist, Support Manager, Senior Strategist, Senior Solution Engineer, Senior Manager Development, Senior Manager, Specialist