Business Manager

Overview

Copilot Marketing is dedicated to helping every person and organization realize the full potential of AI at work. We lead the marketing strategy, storytelling, customer engagement, and growth efforts that bring Microsoft Copilot, Microsoft 365, Business Applications, Agents, and the broader AI portfolio to customers around the world. Our work spans product marketing, brand and creative, growth marketing, thought leadership, customer and partner engagement, field enablement, and business planning, helping customers navigate the transformation of work in the AI era.

The Copilot Marketing team is looking for a resourceful, results-oriented Business Manager who brings a passion for organizational effectiveness, cross-team collaboration, and an inclusive team culture.

Reporting to the Chief of Staff, you’ll be a key member of the executive staff team, helping turn priorities into coordinated execution. Your scope spans business operations, customer and partner engagements, and review cadences, rhythm of business (ROB) communications, and strategic support. You’ll work across teams with sound judgment, discretion, and professionalism to keep leaders prepared and the organization focused.

This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence. This candidate enjoys working in a fast-paced and dynamic environment, leads by example, has sound business judgement, problem-solving experience, and wants to drive significant impact. Respect, integrity and discretion in handling confidential information, and a high degree of professionalism in dealing with internal and external professionals is critical.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Business Operations

Supports the development and execution of the rhythm of business (ROB); uses strategic plans to inform structure and business insights to predict business outcomes. Works with senior leaders and business partners (Finance, Procurement, Human Resources (HR), Recruiting, Legal) to drive outcomes. Drives business review cadence. Informs direction for processes related to adherence to privacy and compliance.

Customer & Partner Engagement and Briefings

Support the planning, coordination, and execution of high‑impact customer and partner engagements, ensuring each interaction is aligned to executive priorities and desired outcomes.

Engage with exec sponsored accounts to drive impactful customer meetings; and partner with account teams to identify key customer meeting opportunities to accelerate and unblock key revenue and consumption opportunities.

Act as the central point of contact with account teams, partner organizations, and internal resources to ensure all engagements are well‑prepared, strategic, and drive measurable business value.

Track engagement outcomes, themes, and trends to provide insights that shape strategy, product feedback loops, and future conversations.

Executive Support

ROB Communications: Work with the Chief of Staff and Executive Communications lead as needed to develop communications for the team. Prepare and manage content and preparation for key internal communications including All Hands meetings, staff meetings and leadership updates to the organization.

Translate strategic objectives into operational plans, cross-team workflows, and clear execution motions, driving alignment and accountability.

Manage special projects, strategic initiatives, and cross-functional workstreams with high autonomy and judgment.

Leadership Through Influence & Cross‑Organizational Partnership

• Build relationships across product, marketing, field, finance, and partner teams to drive alignment and impact without direct authority.
• Navigate ambiguity with confidence, bringing teams together to solve complex problems, unblock issues, and deliver results.
• Model a culture of operational excellence, high integrity, inclusivity, and continuous improvement across the organization.
• Drive clarity in fast-moving environments, ensuring stakeholders are informed, aligned, and empowered to execute.

Employee Experience

• Organizational Health – Champion a positive team environment. Use employee feedback and engagement metrics to identify improvement areas and drive action plans with leadership and HR.
• Team Development & Engagement – Lead initiatives that promote learning, recognition, and team cohesion.
• Elevate hiring and onboarding practices to ensure a welcoming candidate experience and smooth integration of new hires.

AI Innovation

Champion an AI-native mindset – Embed and enable AI fluency, experimentation, and responsible innovation across team culture and ways of working.

Other

Embody our Culture and Values

Required/minimum qualifications

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles

OR equivalent experience.

Additional or preferred qualifications

Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles

OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles

OR equivalent experience.

3+ years experience in marketing OR marketing technology space OR business management OR people management

Communications experience

Experience managing or developing community programs

Experience managing budgets and ROBs

Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Analytical Skills, Change Management, Strategic Planning

Common previous titles: Business Manager, Senior Business Manager, Senior Commercial Manager, Commercial Executive, Business Program Manager, Senior Account Executive, Human Resources Business Manager, Senior