Learning and Development Certification Learning Manager

Overview

Microsoft Advertising is a worldwide Sales, Marketing and Operations organization on the cutting edge of the digital advertising industry. Microsoft Advertising offers a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital space while contributing meaningfully to our purpose of innovating a new world of advertising possibilities to empower growth for all.

Who We’re Looking For

Microsoft Advertising (MSA) is seeking a Learning and Development Certification Learning Manager responsible for designing, managing, and scaling certification programs that educate and validate learner knowledge, skills, and readiness. This role partners with subject matter experts, business stakeholders, instructional designers, and training delivery teams to create industry-recognized certification pathways that drive skill attainment, professional credibility, and measurable business outcomes. This role will manage the evolution of our Learning Management System (LMS) platforms- including strategy, design, content creation, execution, promotion, and measurement.

The role combines proficiency in learning and development, assessment design, credentialing best practices, learning technology, and program management to ensure certifications are rigorous, scalable, data-driven, and aligned to business needs. This role will also manage the strategy of the learning platform and related technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting August 10th, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least three days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

• Own and evolve the Microsoft Advertising external certification program strategy and roadmap in partnership with stakeholders to ensure certification offerings support business goals, product priorities, and learner development.
• Lead the transition of on-demand learning to a new Platform - owning the program, schedule, leadership updates and accountability of cross-team experts to accomplish the objective.
• Partner with business leaders and cross-functional teams to define certification priorities, requirements, and measures of success.
• Lead the end-to-end certification lifecycle, including program governance, operational readiness, launch planning, program maintenance, and periodic refresh cycles based on data.
• Collaborate with subject matter experts to develop, maintain, and evolve certification content, standards, and program frameworks that reflect changing business needs and industry trends.
• Design and develop engaging learning content by applying proven instructional design principles, ensuring materials are learner-centric, interactive, and aligned to business objectives
• Establish AI-first content approach, including when to leverage assistants vs curate or create content manually.
• Provide guidance on data analytics to evaluate trends, tell the data story, identify capability gaps, improve benchmarking, and drive learner-centric priorities.
• Partner with Marketing, Sales, and other teams for promotional opportunities to highlight new content and grow the audience.

Required Qualifications

Master's Degree or equivalent AND 3+ years experience in learning and development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education

OR Bachelor's degree or equivalent AND 5+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education

OR equivalent experience.

Preferred Qualifications

Master's Degree or equivalent AND 8+ years experience in learning and development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education

OR Bachelor's degree or equivalent AND 12+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education

OR equivalent experience.

Microsoft Fundamentals Certification

Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or related certifications.

#AIX #MSA

Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Adoption, Business, Automation, Assessment, Architectural Design, Amazon Web Services (AWS), Accessibility, Employee Orientations, Device Management, Design-Build

Common previous titles: Learning and Development Certification Manager, L&D Certification Manager, Certification Manager, Senior Specialist, Senior Business Manager, Support Manager, Senior Lead, Senior Training Manager, Senior Technical Trainer, Senior Human Resources Director