AI Business Process Solution Specialist, Microsoft Elevate

Overview

Microsoft Elevate is Microsoft's dedicated organization for advancing Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally. We bring together commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy to help organizations and communities accelerate impact in an AI-powered world. Through our people-first approach, Elevate works to ensure technology creates inclusive economic opportunity- ensuring that artificial intelligence enhances human potential rather than replacing it.

As an AI Business Process Solution Specialist, Microsoft Elevate, you will help Nonprofit, EDU K12, and Community College organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age with aligned Microsoft solutions including Dynamics 365, Power Platform and Copilot Studio. You will form deep relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships.

You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options.

You will be part of a dedicated sales community supported by your adjoining account teammates and support teams. This role is flexible in that you can work up to 100% from home but will require some travel to customer sites.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution professional.
• Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
• Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
• Orchestrate business value + technical solution demos in partnership with the AI Biz Process Solution Enginner, to align with the customers’ desired business outcomes and solution requirements.
• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
• Actively and regularly engage in sales community calls/channels and share learnings and best practices.
• Required/minimum qualifications
• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management
• OR equivalent experience.
• 2+ years experience selling Microsoft solutions including Dynamics 365, Power Platform and Copilot Studio

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management

OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management

OR equivalent experience.

4+ years solution or services sales experience

Deep understanding of Microsoft Power Platform Solutions, Dynamics CRM & ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value

2+ years experience selling into one of the following industries: Nonprofit, Education

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Automation, Change Management, Adoption, Request for Information (Rfi), Project Management Office (Pmo), Microsoft Power BI, Leadership, English, Engineering, Cross Functional Team Leadership

Common previous titles: Manager Customer Success, Solution Area Specialist, Solution Sales Specialist, Senior Account Executive, Technology Sales, Account Executive, Technology Sales, Customer Manager, Platform Engineer, Account Manager, Lead, Senior Tech Support Engineer