Strategic Account Executive - Health & Human Services (HHS)

Overview

Microsoft Federal is seeking a Strategic Account Executive to support the U.S. Department of Health & Human Services (HHS), one of Microsoft’s most strategic civilian accounts. This is an opportunity to make an impact far beyond a traditional sales role.

In this role, you will serve as a trusted advisor to HHS leaders, helping advance mission priorities through modernized infrastructure, secure and resilient systems, and the power of data and AI. You will build trusted relationships with C-suite and executive leaders, navigate the complexity of federal organizations and buying processes, and bring a strategic perspective while driving opportunities forward.

You will lead through influence across a diverse range of stakeholders, bringing together Microsoft teams and our partner ecosystem around complex opportunities and shared priorities. Your business acumen, consultative approach, and communication, presentation, and negotiation skills will help you understand customer needs, develop meaningful solutions, and translate strategy into action. Above all, you will have the opportunity to use technology as a catalyst for mission impact, helping HHS deliver meaningful outcomes for millions of Americans.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Engagement

• Build trusted relationships with C-suite leaders and business, mission, and technology decision-makers.
• Develop a deep understanding of HHS priorities, organizational complexity, technology needs, and buying motions.
• Establish an executive rhythm of business that demonstrates solution value, mission impact, and return on investment.
• Bring innovative perspectives across healthcare, public service, AI, cybersecurity, cloud computing, and digital transformation.
• Advocate for HHS internally and mobilize Microsoft resources to address customer needs and remove barriers.

Account Leadership

• Develop and execute a comprehensive HHS account plan aligned with mission outcomes, revenue, consumption, and customer-success goals.
• Lead diverse virtual teams through influence, setting clear priorities and driving disciplined execution.
• Coordinate specialists, services teams, industry experts, and partners to deliver integrated solutions.
• Build and manage a healthy opportunity pipeline, forecasts, risks, and strategic investments.
• Identify new opportunities based on customer strategy and translate them into compelling business and technology solutions.

Sales Excellence

• Position Microsoft as a trusted advisor by connecting capabilities to measurable HHS outcomes.
• Create persuasive, outcome-based business cases and executive presentations.
• Map key stakeholders, influencers, decision-makers, and customer sentiment.
• Proactively manage customer satisfaction, anticipate risks, and establish recovery plans when necessary.
• Expand Microsoft’s impact through strategic partnerships, cross-sell opportunities, and joint solutions.

Required Qualifications

• Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation
• OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation
• OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation
• OR equivalent experience.
• 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Other Requirements

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications

Federal-sector experience engaging senior executives within large enterprise customers.

Strong knowledge of the federal competitive and partner landscape.

Experience supporting HHS or other complex civilian health organizations.

Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Account Management, Business Development

Common previous titles: Manager Customer Success, Account Executive, Manager Marketing, Vice President Strategy, Lead, Senior Manager Sales, Senior Partner Manager, Senior Advisor, Senior Business Manager, Manager Procurement