Solution Sales Advisor-Global Blackbelt AI Business Proces

Overview

The MCAPS-Core AI Business Process Global Black teamis at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We help customers leverage Copilot, AI agents and Dynamics 365 to reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.

This specific role aligns to the Americas Global Black Belt (GBB) team, which is a sales overlay that supports Microsoft’s largest, most strategic, and complex AI transformation customer opportunities across the Americas. GBBs combine deep sales expertise, technical acumen, and AI thought leadership to shape deals, translate Dynamics 365, Copilot, and emerging AI capabilities into customer value, and help field teams successfully land new solutions.

As a Global Blackbelt AI Business Process Solution Advisor, you will lead Microsoft’s most strategic and complex Dynamics 365, Copilot, and agentic AI pursuits. This role requires a unique combination of AI thought leadership, deep enterprise sales expertise, and strong technical acumen, with the ability to translate agentic AI and business applications into compelling business value for our largest customers. This role will align to one or more of the following industries: government, retail, financial services, or healthcare.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Incubate competitive sales motions to scale. Lead with a Customer First mindset to validate differentiated strategies, competitive positioning, and execution approaches with field, engineering, product, marketing, and partner teams. Convert customer evidence, win patterns, and sales and technical learnings into repeatable guidance and reusable assets.
• Lead complex, high-impact customer engagements. Serve as the competitive sales expert for strategically significant Core and AI opportunities. Bring business value guidance, executive-level positioning, and technical validation to shape decision criteria and accelerate customer decisions.
• Orchestrate to remove blockers and improve outcomes. Partner across Account Team Unit, Specialist Team Unit, Customer Support Unit, partners, engineering, product, marketing, and other stakeholders to build effective compete plans, align resources, address risks, and advance priority pursuits.
• Scale competitive capability through enablement. Deliver structured knowledge transfer, readiness programs, coaching, Compete Clinics, community sessions, and field-facing guidance that enable sellers and partners to compete confidently against priority competitors.
• Generate and activate competitive intelligence. Capture market signals, customer objections, proof points, and lessons from engagements. Synthesize them into actionable insights that influence sales strategy, go-to-market execution, product priorities, and future competitive motions.
• Lead with adaptive expertise and sales discipline. Continuously deepen competitive, technical, commercial, and industry knowledge. Operate effectively in ambiguity, apply sound sales judgment, and use customer evidence and Microsoft’s differentiated value to improve win rates, revenue, adoption, consumption, and usage

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.

Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.

Experience selling enterprise business applications, including Dynamics 365, Salesforce, Oracle, SAP, ServiceNow, or comparable platforms.

Experience leading large, complex strategic pursuits, including opportunity strategy, value-based selling, solution and competitive positioning, business case development, negotiation, and close.

Experience shaping AI transformation and agentic business process strategies and translating emerging technologies into differentiated customer value.

Technical expertise across business applications and AI solutions, with the ability to lead value, solution, and technical conversations with business and IT decision makers.

Experience within financial services, healthcare, government, or retail; ERP and/or CCaaS experience is preferred.

Solution Sales Advisory IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Analytics, Go-to-Market Strategy

Common previous titles: Sales Advisory, Relationship Manager, Senior Relationship Manager, Sales Relationship Manager, Group Finance Manager, Senior Finance Manager, Principal Product Manager, Support Manager, Senior Advisor, Director Analytics