Cloud Network Engineer II

Overview

Applies knowledge of network technologies to contribute to network design, implementation, and operation. Independently develops reliable, security, scalable, and high-performance designs for network components, and features. Develops network components based on customer, business, and technical requirements that have been defined in partnership with engineering and Program Management teams. Completes Bills of Materials (BoMs) for datacenters or network sites based on network requirements, operational needs, and capabilities of network components and hardware.

Monitors network telemetry and performs analyses to identify patterns that reveal errors and unexpected problems. Contributes to the design of process or technology solutions that resolve issues with processes, network resources, and/or tooling, and identifies deficiencies in existing systems and designs or inefficiencies in existing architecture. Demonstrates some knowledge of data — knows what data is needed, knows how to find new or missing data, and can describe defects and their relevance to product and service targets.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Demonstrates some knowledge of data — knows what data is needed, knows how to find new or missing data, and can describe defects and their relevance to product and service targets. Identifies patterns and trends in data and interprets them to inform decisions related to products and/or services.

Collaborates with teams across the organization to support and manage safe and secure network deployments. Works with machine-readable definitions to manage deployments.

Supports the management of incidents by applying technical knowledge to diagnose and triage issues with a commitment to maintaining the quality of products and services. Takes notes during incidents and participates in postmortem and root cause analysis processes.

Contributes to the design and implementation of automated tools and services to increase engineering efficiency, reduce operational burden, and reduce human errors in production. Uses existing automation and makes suggestions for improvements to existing automation to increase efficiency, security, and reduce errors based on learnings and experience.

Provides instructions to datacenter or network site staff/technicians on how to securely repair, replace, and maintain physical network hardware and components deployed in production. Identifies gaps and inefficiencies in processes related to securely installing and deploying new hardware and components and provides instructions to address gaps.

Monitors network telemetry and performs analyses to identify patterns that reveal errors and unexpected problems. Makes suggestions on improvements to monitoring based on observations and experience.

Contributes to the design of process or technology solutions that resolve issues with processes, network resources, and/or tooling, and identifies deficiencies in existing systems and designs or inefficiencies in existing architecture. Ensures solutions deliver high-quality improvements against Key Performance Indicators (KPIs).

Develops network components (e.g., device, software, tools) based on customer, business, and technical requirements that have been defined in partnership with engineering and Program Management teams. Ensures that designs meet all security, functional, performance, scale, reliability, safety, and compliance requirements with minimal guidance.

Applies knowledge of network technologies to contribute to network design, implementation, and operation.

Independently develops reliable, security, scalable, and high-performance designs for network components, and features. Assists with producing and maintaining design documents and implementation plans.

Actively participates in design and network, test plan, or code reviews to identify risks and prevent classes of bugs prior to production release, define essential details related to network implementation (e.g., physical connectivity, power, protocols, telemetry), and shares best practices in implementing and qualifying designs based on relevant past experience.

Completes Bills of Materials (BoMs) for datacenters or network sites based on network requirements, operational needs, and capabilities of network components and hardware. Translates high-level designs for datacenters or network sites into low-level designs and collaborates with internal teams and external partners to facilitate the development, expansion, or modification of network infrastructure within existing datacenters or network sites.

Required Qualifications

• Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in network design, development, and automation
• OR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 2+ years technical experience in network design, development, and automation
• OR equivalent experience.

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field
• OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation
• OR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 5+ years technical experience in network design, development, and automation
• OR equivalent experience.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Common previous titles: Data Center Technician, Tech, Cloud Network Engineer, Network Service Engineer, Network Engineer, Network Automation, Technician, Cloud Solution Architect, Solution Engineer, Service Engineer