Senior Business Planner

Overview

How customers buy from Microsoft matters as much as what they buy. As Microsoft moves its commercial business toward a single new commerce experience, helping customers move from legacy buying programs to our North Star platform (MCA) is one of the biggest levers we have for customer experience, operating efficiency and long-term growth.

Within Marketing, the Monetization Strategy & Licensing organization works across Azure, Security, Microsoft 365 and Dynamics 365. It drives cross-cloud monetization strategy for how and where customers buy. You'll join the Deal-Making Strategy & Services team, which leads global deal-making and empowerment strategy across Microsoft's commercial portfolio. We design commercial frameworks, help sellers win in competitive and complex scenarios, and make sure our monetization models work with go-to-market execution.

We're looking for a Senior Business Planner who can work across legacy and new commerce platforms. This person will design the strategy, deal constructs and field enablement that help customers move to our North Star platform with confidence. In this role you'll shape one of Microsoft's most important commercial transitions and gain broad experience in global strategy, commerce and change management.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

In this role, your responsibilities will include

Develop and land the go-to-market and transition strategy for moving customers from legacy agreements and programs (e.g., Enterprise Agreement, [other legacy vehicles]) to the North Star platform. You'll partner with commerce engineering, product business planning, finance, legal, operations and field sales.

Build transition frameworks and deal constructs that make it easier to move by protecting customer value, keeping commitments such as MACC intact through the transition, and managing revenue and margin impact.

Use internal data and work with corporate and regional sales strategy teams to segment the customer base. You'll also assess readiness, find blockers and size the opportunity across segments and geographies.

Gather insights from field sellers, partners and customers, along with competitive research, to find friction in the buying experience. Turn those insights into product, policy and process requirements for the commerce platform teams.

Drive field readiness and enablement, including playbooks, guidance, office hours and escalation paths, so sellers and partners can lead transition conversations consistently around the world.

Partner with regional counterparts to build business cases that change business models, go-to-market approach and deal-making to speed adoption of the North Star platform.

Run quarterly cadences with cross-functional leadership to track transition progress, surface what's speeding it up or holding it back, and recommend changes. Write executive-ready narratives that drive decisions.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required/minimum qualifications

Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 4+ years product management, strategy consulting, finance, business/corporate development, or related experience

OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 8+ years product management, strategy consulting, finance, business/corporate development, or related experience

OR Master's Degree in Business Administration (MBA), or related field AND 6+ years product management, strategy consulting, finance, business/corporate development, or related experience

OR equivalent experience.

2+ years of experience in commercial licensing, commerce/billing platforms, deal-making or monetization strategy.

Experience with Microsoft commercial licensing programs and buying motions (e.g., EA, MCA, CSP, MACC) is a plus.

Experience leading large-scale customer or platform migrations, or complex change management across field and partner audiences.

Strategic thinking and the ability to understand and connect complex business models, systems and processes.

Structured, analytical problem-solving, with the ability to combine data from multiple sources into data-driven decisions.

Track record of engaging cross-functional stakeholders (engineering, finance, legal, operations, field) to gain credibility and partnership quickly.

Compelling storytelling, executive presence and the ability to influence at senior levels.

Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Business Acumen

Common previous titles: Business Program Manager, Technical Solution Manager, Supply Chain Planner, Senior Program Manager, Senior Finance Manager, Senior, Audit Senior, Senior Strategist, Senior Management, Customer Manager