Automation Service Technician

• This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
• •Uses advanced troubleshooting skills to diagnose and repair mechanical and electrical problems using technical drawings.
• •Performs in-house testing on control components and systems; performs equipment tests at vendor site as needed.
• •Performs on-site set-up, programming, and training.
• •Provides necessary robotics training on automated systems to customer personnel and supports customer training efforts.
• •Provides accurate robot documentation of automated systems.
• •Supports customer automation systems both remotely and onsite as needed
• •Maintains a strong company presence and positive working relationship with customers, subcontractors, vendors, and co-workers to accomplish smooth system start-ups.
• •Performs field service duties as assigned.
• •Performs preventative maintenance on customer equipment as assigned; follows all Preventive Maintenance programs.
• •Completes detailed reports and other paperwork.
• •Follows up on completed work with customers and other departments to ensure resolution.
• •Completes all assigned training plans.
• •Travel required, up to 30% annually
• •Stays current on new developments in the industry.
• •Complies with all quality and safety regulations, programs, policies, and procedures.
• •Other responsibilities as assigned.

Robotic & Programming

• •Familiarity with industrial robots such as ABB, Fanuc, Kuka, and Panasonic.
• •Creates, modifies, and troubleshoots programming for various robots such as ABB, Fanuc, and Kuka.
• •Modifies existing control systems and robot software, in-house or in the field, as needed.
• •Plans and develops offline robot programs using 3D simulation software.
• •Initializes and installs software on robots; sets up robot user frames and TCPs (Tool Center Points).
• •Verifies and touches up offline robot path programming, I/O, and logic.
• •Performs PLC and robot code troubleshooting and debugging.

Requirements

Education and/or Experience

• •Associate's Degree in a related field; equivalent combination of education, training, and experience.
• •3+ years' experience in automation systems activities.
• •Knowledge of common control, computer architecture, networking, and electro-mechanical systems.

Summary

Under general supervision of the Service Manager, the Automation Service Technician works with minimal supervision to resolve electro-mechanical issues and equipment errors on automated systems and related equipment, and program robots and other automation equipment. Installs, troubleshoots, and maintains products/equipment; trains employees; identifies, analyzes, and repairs product failures; and orders and replaces parts as needed. Determines and recommends which products or services best fit customers' needs.