Director of Luxury Sales Spain - Minor Hotels Eu&Am - Madrid

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

The Global Account Director – Luxury Segment is responsible for developing and executing the global sales strategy for the luxury leisure segment across the Minor Hotels portfolio. This role will lead strategic relationships with high-end travel partners (including Virtuoso, Signature and more), drive revenue growth in key source markets, and position Minor’s luxury brands as top-of-mind for premium travelers.

What will you do?

Educate and build brand awareness within the Spanish market.

Develop and implement a comprehensive global sales strategy for the luxury leisure segment aligned with overall commercial goals.

Lead luxury preferred partnership negotiations globally from the Spain market.

Understand the business needs and booking patterns for the individual properties and deliver qualified demand to secure budget objectives.

Cultivate and strengthen relationships with luxury travel consortia, tour operators, luxury agencies, and wholesalers.

Identify key internal and external sources of information to detect and understand market trends.

Build and deploy an annual action plan in coordination with the property sales team focusing on:

Roadshows and Flythroughs

Customer FAM Trips

Industry Event Tradeshows

Agency Presentations

• Collaborate with regional sales teams to ensure alignment in luxury customer engagement.
• Partner with Marketing, PR, Revenue, and Operations teams to drive integrated luxury campaigns and promotions.
• Act as a brand ambassador internally and externally, championing the unique selling points of the Anantara, Elewana, Tivoli, Minor Reserve, Wolseley, and other luxury brands.
• Monitor monthly results; implement timely adjustments to maximize revenues and profits.
• Update commercial CRM with all the activities planned and executed.
• Responsible for meeting deadlines and submitting reports in a timely manner.
• What are we looking for?

EXPERIENCE

• The candidate must have a minimum of 7 - 10 years of sales experience in luxury hospitality sales, with a strong focus on the leisure segment.
• Strong understanding of consumer behaviors and network within Spain´s luxury travel industry – notably Consortia and Agency environment.
• Expert in outbound business and a thorough understanding of sales practices, methodologies and customer buying patterns and channels.
• Established experience, and reputation with a Global Strategic Vision.
• Sales focused, results oriented and proactive style with excellent presentation skills.
• Global mindset with the ability to see the “big picture” of the Company needs, Global trends, and Competitive environment.
• Excellent communications capabilities, and negotiation skills, while developing effective collaborative methods with clients, industry partners and internal company teams.
• Ability to analyze data, business performance and reporting.
• Solid organizational, analytical, and problem-solving competencies.
• Degree level - preferably in Travel & Tourism, Hospitality Management. Value given to post graduate qualifications.
• Eagerness and desire to work in a multinational environment within the travel industry in a high sale driven role.
• Experience working with international teams.
• MS Office, Advanced Excel, Advanced PowerPoint, SAP.
• Fluent spoken and written Spanish & English. Other languages are an advantage.
• The position requires flexibility to travel internationally up to 40–50% of the time.
• Why choose us?
• At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
• Are you looking for a new challenge? Apply now!
• Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.