ServiceNow Senior Analyst - TPRM Developer

Location: MUFG Global Service Private Ltd. - Bengaluru (BCIT)

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Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Title:Senior ServiceNow Developer – Third-Party Risk Management (TPRM)

Corporate Title: Analyst

Experience-5-8 years

Location- Bangalore

Job Summary

We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.

Key Responsibilities

• Design, develop, and maintain ServiceNow IRM/TPRM solutions.
• Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management.
• Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
• Configure Assessment Designer, questionnaires, risk scoring methodologies, and remediation workflows.
• Build integrations with enterprise applications using REST, SOAP, IntegrationHub, and MID Server.
• Integrate external vendor risk platforms (SecurityScorecard, BitSight, OneTrust, Archer, etc.) where required.
• Customize Service Portal/Employee Center experiences related to vendor onboarding and assessments.
• Develop reports, dashboards, and Performance Analytics indicators.
• Participate in solution design, code reviews, and technical governance.
• Optimize platform performance and troubleshoot production issues.
• Support upgrades, patching, and release management.
• Mentor junior developers and establish development best practices.
• Collaborate with architects, business analysts, security, procurement, and compliance teams.

Required Technical Skills

ServiceNow

Third-Party Risk Management (TPRM)

Integrated Risk Management (IRM)

Vendor Risk Management (VRM)

Risk Management

Policy & Compliance

Assessment Designer

Service Catalog

Flow Designer

IntegrationHub

Performance Analytics

Reporting & Dashboards

Employee Center/Service Portal

Development

JavaScript

Glide APIs

Script Includes

Business Rules

Client Scripts

UI Policies

UI Actions

ACLs

Scheduled Jobs

Notifications

Email Scripts

Transform Maps

Import Sets

ATF (Automated Test Framework)

Integrations

REST APIs

SOAP Web Services

OAuth

JSON/XML

IntegrationHub Spokes

MID Server

TPRM Functional Knowledge

• Third-party onboarding
• Due diligence
• Risk assessments
• Inherent and residual risk calculations
• Vendor questionnaires
• Risk scoring models
• Issue and remediation management
• Exception management
• Continuous monitoring
• Vendor offboarding
• Regulatory compliance

Experience

• 6–10+ years of ServiceNow development experience.
• 3–5+ years implementing ServiceNow IRM/TPRM solutions.
• Experience with end-to-end TPRM lifecycle implementations.
• Strong experience with integrations and platform customization.
• Experience working in Agile/Scrum environments.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist – IRM (preferred).
• ITIL Foundation Certification.
• Agile/Scrum certification is an advantage.

Preferred Industry Knowledge

Banking & Financial Services

Healthcare

Manufacturing

Retail

Pharmaceutical

Insurance

• Nice to Have
• CMDB and Service Graph knowledge.
• Discovery and IntegrationHub experience.
• ServiceNow Performance Analytics.

Key Competencies

Strong problem-solving and analytical skills.

Excellent JavaScript and ServiceNow scripting expertise.

Solution design and technical leadership.

Strong communication and stakeholder management.

Ability to mentor developers and perform code reviews.

Experience delivering enterprise-scale ServiceNow implementations.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.