Trapeze Group Technology/Software

Service Delivery Manager

Sydney, Australia +1 In person Full-time

Location: Australia - Sydney

Job Summary

You’ll join the team delivering the Bus Solution package of the Opal Next Generation (ONG) program—an exciting, high-impact initiative that will reshape how passengers plan journeys, pay for travel, and access real-time information across the NSW Opal-enabled bus network.

As Service Delivery Manager, you’ll play a key role in the successful delivery and ongoing operation of the TfNSW Opal Next Generation (ONG) project. Working across project delivery and the transition into live operations, you’ll lead structured service management activities that keep delivery aligned to contractual requirements and client expectations.

You’ll be the critical link between project, technical and operations teams, while partnering closely with TfNSW to build a strong service management culture from day one. The role will, during the project phase, matrix manage contributing resources, working across internal teams and with the client to embed a strong service management culture from project commencement through to steady-state operations.

You’ll have the opportunity to work across

Additional Locations: Australia - Brisbane, QLD

Job description provided by Trapeze Group.
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