Senior DevOps, Platform Engineer

Role Overview

• This is a dedicated platform ownership role. You will take full end-to-end responsibility for the
• DevOps and infrastructure layer across all products. You will be the single point of accountability
• for pipelines, environments, credentials, deployment reliability, financial cost governance, and
• compliance posture. Beyond keeping the lights on, you will proactively leverage AI-driven tooling to
• improve DevOps workflows and continuously raise the bar on what reliable infrastructure means.

About the role

• You will own the complete infrastructure and DevOps layer for a growing SaaS company
• running across multi-cloud infrastructure across major cloud providers — partnering directly
• with the Lead Engineer and a distributed offshore engineering team. This is not a support role.
• You are the primary point of accountability for pipeline reliability, credential hygiene,
• observability, cloud cost governance, and compliance posture. You also serve as the company’s
• infrastructure voice in financial and compliance conversations, owning the data that informs
• leadership decisions on cloud investment and risk.

What you'll do

CI/CD & Deployment

•  Own all CI/CD pipelines across every application — consistent, documented, and not
• dependent on tribal knowledge
•  Manage multi-cloud resource provisioning with Terraform or equivalent IaC tooling — version-
• controlled and fully reproducible
•  Own secrets, credentials, and access management across all environments using enterprise
• secrets management platforms
•  Set up repo creation, branching standards, and tooling for the distributed engineering team
•  Own cross-platform mobile application build pipelines (iOS and Android) for both app stores
•  Support the work, deployment, and maintenance of our active-active multi-cloud platform
• Observability & Uptime (SLA: 99.99%)
•  Own SLA commitments for all production systems — 99.99% uptime target with documented
• contracts and breach escalation paths
•  Define and maintain on-call rotation, and incident severity matrix
•  Maintain and evolve runbooks for all critical failure scenarios — executable by anyone on the
• team, not just the author
•  Implement and operate the full observability stack: enterprise observability tooling, centralized
• log aggregation, real-time alerting, and synthetic monitoring for all customer-critical paths
•  Own customer-facing and internal system health dashboards — surfacing uptime, error rates,
• latency, and throughput in real time

Financial Operations & Cost Governance

•  Build and maintain FinOps dashboards surfacing cloud spend, resource utilization, and cost-per-
• environment breakdowns
•  Implement financial controls: budget alerts, tagging enforcement, reserved instance planning,
• and rightsizing across major cloud providers
•  Own the monthly cloud cost review process — flag anomalies, model savings scenarios, and
• present findings to leadership
•  Track and report FinOps KPIs: cloud cost as a percentage of revenue, waste percentage, and
• savings realized
• Security & Compliance (SOC 2 / ISO 27001)
•  Own the infrastructure contribution to SOC 2 Type II and ISO 27001 — evidence collection,
• control mapping, and audit readiness at all times
•  Conduct regular access reviews and enforce least-privilege IAM across all cloud environments
•  Work directly with the compliance team to respond to auditor requests, close findings, and
• maintain continuous compliance posture
•  Implement and monitor infrastructure security controls: network segmentation, encryption at
• rest and in transit, vulnerability scanning, and drift detection

AI-Driven Process Improvements

•  Identify DevOps workflows where AI tooling can drive measurable efficiency gains — pipeline
• generation, intelligent incident detection, and automated runbook execution
•  Evaluate and pilot AI-assisted tools for infrastructure: anomaly detection on metrics streams,
• LLM-assisted root cause analysis, and AI-generated IaC scaffolding
•  Document and share findings with the engineering team — serve as the infrastructure voice in
• the company’s AI-first engineering culture
• Hands-on experience with major cloud providers across multi-cloud environments —
• provisioning, networking, IAM, and cost management
•  Terraform or equivalent IaC tooling — you write it, maintain it, and own it
•  CI/CD pipeline design and ownership using modern CI/CD platforms — you design it, maintain
• it, and own it
•  Confident with .NET / C# application deployments
•  Secrets and credential management at scale using enterprise secrets management platforms
•  Multi-app, multi-environment deployment pipelines with consistent standards
•  Mobile build pipeline ownership for cross-platform mobile applications (iOS and Android),
• including app store deployment automation
•  Production observability engineering: APM tooling, log aggregation, alerting pipelines, and
• synthetic monitoring
•  SLA ownership experience — on-call processes, incident management, and runbook authorship
•  Demonstrated experience with FinOps practices: cloud cost dashboards, tagging, rightsizing,
• and budget governance
•  Familiarity with SOC 2 or ISO 27001 control environments — evidence collection, access
• reviews, and audit support
•  Comfortable working directly with a distributed offshore engineering team
•  Hands-on experience designing or operating active-active, multi-cloud production
• environments — this is a core platform requirement, not a stretch goal
•  Proficiency in Go for infrastructure tooling, automation, and custom operators/controllers
•  Strong Linux shell scripting (bash/sh) for automation, system administration, and pipeline
• scripting
• Nice to have
•  Exposure to AI-assisted DevOps tooling — anomaly detection, LLM-assisted incident response,
• or AI-generated IaC
•  SaaS product background, ideally in a multi-tenant environment
•  Experience with FinOps tooling: Azure and AWS Cost management features
•  AWS Certified DevOps Engineer – Professional, Microsoft Certified: DevOps Engineer Expert,
• and Certified Kubernetes Administrator (CKA)