Sr. CX Strategist

Location: Ontario Remote Work

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

As a Senior CX Strategist within the Global Process Organization (GPO) of Customer Experience, you sit at the intersection of business strategy, user experience, and technology. You bring a process-design mind and a UX eye to defining, mapping, and optimizing end-to-end global processes — then bring those processes to life through clear, visual storytelling that builds alignment across the business.

This is a bridge-building role, part process architect, part experience designer, part narrator — translating business strategy, service design, and seller technology into a modernized, friction-free post-sales experience.

Additional Locations: Nova Scotia,Canada Offsite, New Brunswick remote (NBW99), CANADA Newfoundland OFFSITE