Automation Service Technician

Location: La Porte, Texas - Regional Distribution Center; 100172

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

• Responsible for performing technical duties related to the assembly, testing, and troubleshooting of all automated valve assemblies, bothin-houseand at customer sites.
• Essential Duties and Responsibilities
• Individualmust be able to perform the essential duties with or without reasonable accommodation.
• Install andmaintainproducts on customer sites.
• Train customers on the supplied equipment.
• Conduct service calls and preventive maintenance in the field.
• Schedule service appointments with customers.
• Troubleshoot all MRC Global-supplied equipment.
• Ability to do field measurements on allvalves.
• Inspect all fabricated andpurchasedmaterials to ensure that customer specifications and industry codes and standards are met.
• Document non-conforming material andsubsequentrequired corrective action.
• Document andmaintainfiles asrequiredtopermitcertification of compliance with product specification.
• Assemble and test mechanical, electric, pneumatic, and hydraulic automated assemblies both in the shop and in the field.
• Perform assembly onvarious typesof electric or pneumatic assemblies both in the shop and in the field.
• Perform pre-installation inspections toassistthe project team.
• Follow all ISO procedures.
• Serve asa pointof contact for technical/quality issues for local sales representatives.
• Report customer concerns and technical issues to local sales representatives.
• Coordinate communication between the sales office and the warehouse toensureefficient andtimelydeliveries to customers.
• Establish a friendly and effective working relationship with manufacturers and internal and external customers using written correspondence, proper phoneetiquette, and other effective interpersonal skills.
• Maintain24-hour availability as neededin order tolendassistanceto the Automation Shop Manager.
• Perform other duties andprojects asassigned.
• Take reasonable care for the safety and health of yourself and others,andreport workplace hazards, injuries, or illnessesimmediately.

Education, Experience & Ability Requirements

• Any combination of requirements which provide knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
• High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge andabilities necessary to perform the work.
• Oneyearofmechanical experience.
• Must have a current, valid driver’s license and acceptable recordat all times.
• Two years of related industry experience, either with MRC Global or with a similar work environment.
• Strong knowledge of, or ability to learn, products and processes.
• Must have the ability toacquireall necessary certifications for working at customer sites.
• Advanced mechanical knowledge of gearing, bearings, and moving assemblies.
• Advanced knowledge of electrical and pneumatic type equipment usage (e.g.,pneumatic,and electric tools,fixtures,and test equipment).
• Advanced knowledge of electricity and electrical components.
• Knowledge of and ability to use basic hand and power tools.
• Ability to learn andoperatematerial handling equipment.
• Ability toestablishworking rapport with local management, technical inside and outside sales representatives, warehouse associates, andotherbranch personnel using proper phone etiquette and other effective interpersonal skills.
• Typing and computer skills, including MS Office (Outlook).
• Knowledge of or ability tolearn aboutMRC Global warehouse business processes and software.
• Knowledge of operating standard office equipment.
• Ability to learn and be proficient in working with mechanical, electrical, pneumatic, and hydraulic valve automation assemblies.
• Ability to travelfrequentlywithin and outside the branch service area (U.S. and abroad), with frequent overnight and extended stays.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficientlyin order tocommunicate with others, understand and interpret safety instructions, and to respond to inquiries.
• Ability to understand andcomply withMRC Global guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

Working Conditions

• For position-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources.
• Reasonable accommodation may be made to enable individuals to perform essential functions.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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