https://www.msxi.com/en/
At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.
About the Role
We are looking for a dynamic Regional Training Manager (RTM) to drive the capability development of dealership sales teams across the assigned region. The role involves managing end-to-end training initiatives for both EV and ICE vehicle portfolios, ensuring sales process excellence, product knowledge enhancement, and improved dealership performance through training, coaching, and capability-building interventions.
Key Responsibilities
Prepare and execute the regional training calendar aligned with business objectives.
Conduct Training Need Analysis (TNA) and identify capability gaps across dealership manpower.
Deliver training programs on
Sales Process & Retail Excellence
Product Features & Benefits
EV & ICE Vehicle Technology
Customer Experience & Lead Management
New Product Launches
- Ensure training nominations, participation, and completion as per plan.
- Conduct on-the-job coaching and field mentoring for dealership sales teams.
- Manage training interventions across multiple dealerships and manpower categories.
- Coordinate with OEM, regional sales teams, and dealership stakeholders to drive training effectiveness.
- Measure training impact through assessments, certifications, field observations, and business performance metrics.
- Maintain training MIS, reports, attendance records, and effectiveness dashboards.
- Graduate/Diploma holder from a recognized institution.
- 7-8 years of overall experience in the Automotive Industry.
- Minimum 4-5 years of experience in automotive training, preferably in the Passenger Vehicle (PV) segment.
- Prior dealership sales, retail operations, or dealership training experience preferred.
Required Skills & Knowledge
Functional Knowledge
Automotive Sales Process
Product & Technical Features
EV & ICE Vehicle Knowledge
Customer Experience & Retail Operations
Training Need Analysis and Coaching
Technical & Language Skills
MS Office Tools Proficiency (PowerPoint, Excel, & other tools)
Reporting & MIS Management
Proficiency in English and Regional Language.
Behavioural Competencies
Excellent Communication & Presentation Skills
Stakeholder Management
Team Management & Coaching
Analytical & Problem-Solving Ability
Professional Grooming & Interpersonal Skills
Strong Planning & Execution Capability
Other Requirements
Willingness to travel extensively within the assigned region.
Ability to manage multiple dealership locations and large sales teams.
Strong focus on training effectiveness and business impact.
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics.
MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Job description provided by MSX International.
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