- Location: Tokyo
- Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
- Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
- Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
- Mission / Main focus
- The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
- Main activities to be performed
- Provide support services to the clients : follow-up and solving of open cases
- Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
- Manage defect correction and product enhancement
- Conduct trainings, internal to Murex or to clients
- Contribute to client assistance on-site
- Start acting as Support Coordinator with guidance
- Provide internal assistance to more senior profiles for demo / pre-sales preparation
- Work on an internal product evolution stream
Job description provided by Murex.
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