Account Director, Media

Description

We are seeking a strong Account Director for the Media team at MikeWorldWide (MWW). We are looking for someone with media or advertising agency experience to lead account management, strategy and execution for a major client, optimizing high-impact digital (and occasionally linear) campaigns across programmatic buying platforms. Acting as the primary client liaison, you’ll drive day-to-day campaign performance and strategy, partner with creative to ensure production deliverables are met, and ensure alignment with key objectives.

Responsibilities

• Serve as the primary client contact, fostering strong, collaborative relationships while positioning the agency as a trusted advisor.
• Oversee comprehensive account management to ensure timely delivery and alignment with client expectations, KPIs, and brand guidelines.
• Lead internal and external team coordination to streamline communication and ensure all project deliverables are met.
• Proactively review and adapt client strategies, communicating insights and adjustments to stakeholders.
• Establish processes for monitoring and reporting campaign performance, delivering transparency and actionable insights to clients.
• Conduct regular client check-ins and business reviews to address progress, resolve issues, and discuss future strategies.
• Collaborate with creative in ensuring smooth production from concept to launch, ensuring creative alignment, quality control, and technical specifications.
• Facilitate feedback between clients and creative teams, managing revisions to meet client standards efficiently.
• Implement efficient workflows across teams to optimize production timelines and campaign execution.
• Identify and escalate client satisfaction risks, coordinating with cross-functional teams to address challenges.
• Manage budgets strategically to stay within constraints while maximizing ROI and aligning with financial goals.
• Develop and present strategic updates, campaign results, and new initiatives with clarity and actionable insights.
• Lead contract negotiations and renewals, ensuring long-term alignment of client and agency expectations.
• Drive knowledge sharing across teams based on client feedback and campaign insights to enhance future strategies.