Head, DWS - Endpoint Compute

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid provides the environment to make it happen. As we build momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Head, DWS - Endpoint Compute, and find your superpower.

National Grid is hiring a Head, DWS - Endpoint Compute to join our Technology team, based in Warwick, with hybrid working.

In this role, you’ll play a pivotal part in shaping our endpoint compute strategy and services, helping to ensure our workplace technology is secure, reliable and meets the needs of our organisation.

About The Role

This is an exciting opportunity to take ownership of the technology that keeps our people connected, productive and able to work effectively from anywhere.

As Head, DWS - Endpoint Compute, you’ll lead the strategy and direction of our Endpoint Compute services, covering everything from virtual desktops and mobile technology to physical devices. You’ll shape how these services evolve, ensuring they remain secure, reliable, scalable and fit for the future.

You’ll be at the forefront of modernising our digital workplace, driving automation, operational excellence and continuous improvement across the endpoint environment. Working closely with Cyber Security, Infrastructure & Operations, Enterprise Architecture, Service Management and business teams, you’ll help create a modern, seamless technology experience that supports colleagues across the organisation.

What You'll Do

As Head, DWS - Endpoint Compute, you’ll take ownership of our Endpoint Compute platform and help shape the future of the digital workplace. You’ll set the direction, drive modernisation and ensure our people have access to secure, reliable and high-performing technology wherever they work.

You’ll

• Own the Endpoint Compute strategy and roadmap, covering device management, Virtual Desktop Infrastructure (VDI), mobile services and endpoint technologies.
• Drive modernisation and innovation across the platform, using automation and new technologies to improve employee experience, security and operational efficiency.
• Lead our endpoint services, spanning Windows and Mac devices, virtual desktops, mobile technology, device provisioning, lifecycle management, patching and compliance.
• Deliver reliable, high-performing services, setting clear service levels and using performance data, user feedback and insights to continually improve the experience.
• Champion the end-user experience, making it easier for colleagues to work effectively and securely from different locations and devices.
• Partner closely with Cyber Security, ensuring endpoint services meet security, regulatory and compliance requirements while proactively managing vulnerabilities and risk.
• Own key supplier and commercial relationships, overseeing budgets, investment plans and vendor performance while identifying opportunities to improve value and efficiency.
• Influence at a senior level, working across Digital Workplace Services, Infrastructure & Operations, Security, Enterprise Architecture and Engineering to shape technology decisions.
• Provide leadership and direction to engineers, product owners and service managers, building a strong culture of collaboration, improvement and accountability.

About You

You’ll be an experienced technology leader with a strong background in Endpoint Compute, End User Computing (EUC), Digital Workplace or Technology Operations, comfortable taking ownership of large-scale technology services within a complex organisation.

We’d love you to have

• Significant experience leading enterprise endpoint computing environments, with the ability to set strategy as well as oversee successful service delivery.
• Strong knowledge across VDI, endpoint and device management, mobile technologies, identity and endpoint security.
• Experience with technologies such as Microsoft Intune, Autopilot, Entra ID, Microsoft 365, Azure Virtual Desktop, Citrix and Microsoft Defender.
• A track record of leading digital workplace transformation and modernisation, with a focus on automation, continuous improvement and user experience.
• Strong leadership skills, with the ability to influence senior stakeholders, lead teams and drive change across a complex technology environment.
• Experience managing strategic suppliers and service providers, alongside strong commercial, financial and vendor management skills.
• A good understanding of cyber security, risk and compliance within enterprise technology environments.
• A degree in a relevant discipline, equivalent experience, or relevant industry qualifications.
• Above all, you’ll combine strategic thinking with strong technical understanding, bringing people together to deliver secure, reliable and modern workplace technology that makes a real difference to our colleagues.

What You'll Get

• Competitive Salary: circa £76,000 – £93,000 per annum (based on capability, and experience)
• Annual performance incentive: Earn up to 40% of eligible earnings through our performance‑related bonus scheme
• Fully electric company car or cash alternative
• Private Medical Insurance for you, with the option to purchase cover for your partner or family through MyBenefits

Additional benefits

• 28 days’ holiday plus 8 statutory bank holidays, with the option to buy additional leave and swap up to 3 bank holidays to better fit your personal needs.
• A generous pension scheme with double matching up to 6% of your salary each month. For every £1 you contribute, we’ll contribute £2 — meaning a 6% personal contribution becomes an 18% total pension contribution.
• Life insurance cover of 10x your basic salary
• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare

More Information

• This role is offered on a full time basis.
• Based in Warwick, with hybrid working. You’ll primarily work from home and the Warwick office, with occasional travel to our London offices as needed to collaborate with wider teams and stakeholders.
• This role closes on 26th October however we strongly encourage candidates to submit their application as early as possible.

#LI-NH2

#LI-HYBRID

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.