Description
- The Compliance Consultant serves as the primary compliance relationship lead for an
- assigned book of retirement plan clients, delivering proactive, consultative guidance while
- overseeing the successful execution of compliance-related services. This role is highly
- client-facing and relationship-oriented, requiring deep retirement plan compliance
- expertise combined with strong organizational, communication, and work? ow
- management skills.
- Rather than performing day-to-day compliance production work, the Compliance
- Consultant is responsible for coordinating and overseeing the completion of compliance
- services through internal Compliance Associates and operational support teams. The role
- ensures deadlines are met, work is accurate, risks are identi? ed early, and clients receive
- proactive strategic guidance regarding plan operations, compliance matters, and plan
- design opportunities.
- The Compliance Consultant acts as a trusted advisor to clients, advisors, auditors, and
- internal teams, managing a high-volume caseload of retirement plans while ensuring a
- high-touch, consultative service experience. This position requires the ability to identify
- issues before they become problems, drive accountability across operational teams, and
- provide practical, business-oriented solutions to complex retirement plan compliance
- matters.
Essential Functions
- Serve as the primary compliance relationship contact for an assigned book of retirement plan clients.
- Provide proactive, consultative guidance regarding plan operations, compliance matters, plan design considerations, corrections, and regulatory requirements.
- Manage and oversee the completion of compliance-related services performed by Compliance Associates and operational support teams.
- Monitor work? ows, deadlines, and deliverables to ensure timely and accurate completion of annual compliance requirements.
- Coordinate and oversee annual compliance processes, including nondiscrimination testing, Form 5500 preparation, audit support, plan amendments, annual notices, and related compliance deliverables.
- Maintain regular communication with clients, advisors, auditors, and internal stakeholders regarding plan status, outstanding items, deadlines, and compliance matters.
- Identify operational risks, compliance concerns, data issues, and service gaps proactively and drive resolution eUorts.
- Lead and participate in client meetings related to plan compliance, operational reviews, plan design discussions, mergers & acquisitions, corrections, and regulatory updates.
- Partner closely with internal teams to ensure seamless client delivery and issue resolution.
- Escalate critical issues appropriately while driving accountability and follow-through across supporting teams.
- Provide strategic and practical recommendations regarding retirement plan compliance and operational best practices.
- Review work product for quality, accuracy, completeness, and consistency prior to delivery to clients.
- Assist in developing and maintaining standard operating procedures, work?ows, and best practices.
- Support training and mentoring eUorts for Compliance Associates and other operational staff.
- Maintain strong working knowledge of ERISA, IRS, and DOL regulations and industry developments impacting quali?ed retirement plans.
- Manage a high-volume caseload while maintaining strong responsiveness, organization, and service standards.
Requirements
- 5+ years of retirement plan administration, compliance consulting, or TPA experience required.
- Strong working knowledge of ERISA, IRS, and DOL regulations related to quali? ed retirement plans.
- Demonstrated expertise in retirement plan compliance operations, including nondiscrimination testing, Form 5500 ? lings, audits, plan corrections, and plan design concepts.
- Strong consultative and relationship-management skills with the ability to communicate complex compliance matters clearly and con? dently.
- Proven ability to manage a large client caseload while balancing competing priorities and deadlines.
- Experience coordinating and overseeing work? ow execution through operational or compliance support teams.
- Strong organizational, project management, and follow-through skills.
- Ability to proactively identify issues, drive solutions, and maintain accountability across teams.
- Excellent verbal, written, and presentation skills.
- Strong problem-solving and critical-thinking abilities with a practical, client-focused approach.
- Ability to build strong relationships through phone, video, and email communication.
- High attention to detail and ability to manage large volumes of information and data.
- ASPPA designations such as APA, APR, QKA, QKC, or equivalent preferred (or willingness to obtain).
- Minimal travel may be required.
Job description provided by Navia Benefit Solutions.
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