Senior Platform Engineer (Dynatrace)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Install and configure Dynatrace OneAgents across Linux, Windows, Kubernetes, and cloud-native platforms

Set up synthetic monitoring, alert profiles, management zones, and custom dashboards

Monitor multi-tier applications, cloud services, and databases to ensure availability and performance

Utilize Dynatrace Davis AI for root cause analysis and incident troubleshooting

Configure application detection rules, Service Level Objectives (SLOs), and alerting strategies

Create dashboards and reports for technical teams and business stakeholders

Configure Synthetic Monitoring and Real User Monitoring (RUM) to track user experience

Configure log analytics, log ingestion, and anomaly detection capabilities

Integrate Dynatrace with DevOps and ITSM platforms including Jira and ServiceNow

Automate monitoring workflows using Dynatrace REST APIs and scripting tools

Perform Root Cause Analysis using PurePath tracing to identify bottlenecks in microservices and application code

Configure HTTP and Clickpath Synthetic Monitors for proactive performance monitoring

Implement Real User Monitoring to improve frontend application performance visibility

Automate onboarding and monitoring processes using Python and PowerShell scripts

Integrate Dynatrace monitoring capabilities with Jira and ServiceNow workflows

Support platform upgrades and maintenance activities across Dynatrace environments

Advise stakeholders on observability strategy, monitoring standards, and performance optimization

7–10 years of relevant experience

Strong experience with Dynatrace AppMon and Dynatrace platform administration

Experience deploying and managing observability solutions in enterprise environments

Knowledge of AWS, Microsoft Azure, and Google Cloud Platform environments

Experience supporting CI/CD pipelines and DevOps practices

Proficiency in incident troubleshooting and Root Cause Analysis (RCA)

ITIL IT Service Management knowledge

Project Management knowledge

Experience working with development, DevOps, and operations teams

Strong analytical and problem-solving skills

Ability to provide consultancy and observability best-practice recommendations

Dynatrace Associate Certification

Dynatrace Professional Implementation Certification

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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