Cloud Systems Administrator

Role Purpose The Cloud Systems Administrator is responsible for the administration, reliability, security, and continuous improvement of the organization’s hybrid cloud infrastructure, with a cloud-first approach centered on Microsoft Azure and Amazon Web Services (AWS). This role supports the design, deployment, operation, and optimization of cloud services, infrastructure platforms, identity systems, and core IT services while ensuring scalability, operational stability, and alignment with cybersecurity and governance standards.

The position plays a key role in enabling growth, integration capability, infrastructure modernization, and secure digital transformation initiatives. Responsibilities Cloud Infrastructure Administration Administer and maintain Azure and AWS environments Support deployment, configuration, monitoring, and optimization of cloud resources Manage virtual machines, storage, networking, backup, and cloud-native services Ensure cloud environments remain secure, stable, scalable, and cost-efficient Identity & Systems Management Manage Active Directory, Microsoft Entra ID (Azure AD), identity synchronization, and access controls Support endpoint and device management platforms (Intune, Autopilot, etc.) Administer core infrastructure services including DNS, DHCP, Group Policies, and file services Maintain backup, disaster recovery, and business continuity solutions Infrastructure Operations Support infrastructure monitoring, patching, maintenance, and lifecycle management Participate in incident resolution and root cause analysis Collaborate with Service Delivery teams to resolve escalated operational issues Maintain operational documentation, standards, and runbooks Security & Compliance Alignment Implement cybersecurity policies and technical controls Support vulnerability remediation and infrastructure hardening initiatives Participate in audit preparation and compliance activities Work closely with Cybersecurity teams to ensure policy adherence and risk mitigation Cloud Optimization & Continuous Improvement Identify opportunities for automation and operational improvement Contribute to infrastructure modernization initiatives Support migration and integration activities related to acquisitions and growth Assist in standardizing cloud and infrastructure practices across regions Support infrastructure readiness and governance requirements for emerging AI-enabled platforms and services Experience and Qualifications 5+ years of experience in systems administration, infrastructure, or cloud operations Hands-on experience with: Microsoft Azure Amazon Web Services (AWS) Windows Server administration Active Directory / Entra ID Microsoft Intune / endpoint management Experience with virtualization, backup, and monitoring platforms Good understanding of networking fundamentals and security best practices Experience supporting hybrid infrastructure environments Technical Skills Azure administration (VMs, networking, identity, storage, monitoring) AWS administration (EC2, IAM, VPC, backup, monitoring) Identity and access management Endpoint and device management Infrastructure monitoring and troubleshooting Backup and disaster recovery administration PowerShell scripting and automation (preferred) Preferred / Nice to Have Exposure to AI-enabled cloud services or infrastructure supporting AI workloads Familiarity with infrastructure automation and cloud governance best practices Awareness of security and compliance considerations related to AI technologies Experience with Infrastructure-as-Code concepts or automation tooling is considered an asset