Application Support Analyst

Location: CAN - MISSISSAUGA

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Application Support Analyst is responsible for providing end-to-end production support for .NET, C# based Web/Desktop applications at

Nelnet Canada. This role focuses on ensuring application stability, timely incident resolution, and continuous service improvement through

strong technical troubleshooting, operational excellence, and collaboration with business and IT stakeholders.

Compensation Range for this Role: $75,438 - $95,000 CAD (based on experience)

This role has a hybrid work requirement of 2 days minimum in office per week.

Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.