Procurement Performance Acceleration Sup

Position Snapshot

• Location: Braga/Lisbon (Portugal)
• Company: Nestlé Business Solutions (NBS)
• Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
• Languages: Fluent in English and Spanish

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

Under direction of Market PPA lead, is countributing to overall achievement of Performance Procurement Acceleration objectives by providing extended support to Market and above the Market, acting as key point of contact for any procurement requests aligned with Procurement Global Standard Framework.

Support and drive the implementation and expansion of new activities, solutions and global projects roll out to Procurement Organizations, Categories and markets; cooperation with IBS and Zone PPA Lead, Solution Design Manager and Global Project Teams in documentation and implementation of improvements; KPI development and standardization; Training sessions and Knowledge transfers to NBS centers and Proc.Organizations and Suppliers.

PPA Specialist will coordinate Strategic Buyers, Operational Buyers, Requestors, Initiators/Spenders globally by coaching, training and guiding in procurement strategy.

PPA Specialist ensures adherence to compliance requirements on a global scale.

A day in the life of...

Coordinate the deployment of the Procurement solutions that are required to drive the Strategy of the Functional Stream in alignment to the Procurement Vision. Ensure effective delivery of PPA responsibilities out of the list in accordance with split defined by Market PPA Lead and P2O PPA Team Lead

Blocked & Parket Invoiced SME SPOC, One Time Payment SME/SPOC, Tungsten e-Invoicing SME/SPOC, Procurement Power Apps coordination with IT, design, management, improvement, Communication SPOC (Workplace, Intranet, Comm campaigns), Compliance coordination and reporting SPOC (Audit, One Time Vendor and Collective Medical Vendor tracking and approval), Tax Codes and WoW SME, Contract Management SME , First point of contact for escalations, First point of contact for Finance at Market, Requestor's Approvers Role Assignment, SPOC for new projects (Nestle Supplier Portal, Easy Request, Dragon), Vendor Approval Process, PSL sessting support for Buyers, PO Output and Automation SME, Procurement Support, Center tickets assistance, Technicl MRP catalogues Implementation and Sustain

Ensure the alignment with the Nestlé Procurement Framework and adoption of changes according to local policies and leagal requirements

Own and deploy the roadmap and obtain the required knowledge to execute the given tasks accordingly:

• Define project deliverables and key performance indicators
• Provide reporting and presentations as per request
• Deliver team expertize through training and awareness sessions
• Ensure project quality and customer satisfaction on high level
• Identify, track, monitor and communicate project related issues and variances
• Support Above Market and at Markets in the problem solving and implementation of the new solutions provided

Coordinate testing of new tools/aplications linked to the Market deployment strategy and aligned with the Operational master plan. Participate in the deployment of Solution functionalities

Drive on time projects implementation, launch of sustain phase, hyper care support

Execute PDP plans created in cooperation with the Team Lead and PPA Lead

Manage discussion with market stakeholders on the results of the performance service level agreements (SLA’s) and operational concerns/issues

Gather relevant data and inputs and discuss them with Team Lead to make pertinent adjustments to the solutions and strategies

Define and monitor the appropriate measures to follow up and ensure compliance and the implementation of defined solutions in the Procurement organizations at market

Play a key role to the development of procurement initiatives by bringing ideas, feedback and requirements from own area(s) of responsibility

Identify and engage relevant external parties to provide future insights on Procurement / Functional Stream relevant topics

Drive appropriate key partnership within and outside of Procurement function

Provide necessary support regarding procurement activities as Single Point of Contact (SPOC) of procurement team per respective market

Coordinate scope processes on time and with the highest level of quality

Ensure timely preparation before Operational Reviews (necessary root cause analysis for relevant indicators is done with the respective teams before the ORs)

Ensure monitoring of the performance service level agreements (SLAs) and indicators of services (KPIs)

Ensure the provision of timely and accurate status updates for respective measures during Operational Reviews, providing valuable insights and contributions to enhance operational performance

Identify trends, patterns, and areas of improvement based on the analysis of operational data, offering recommendations to drive performance optimization

Take ownership of the follow-up process, ensuring timely and effective action closure for identified OR actions

Coordinate team members effectively, fostering a collaborative and efficient work environment to ensure proper quality and timeliness of activities performed from the other sides, proper coordination of team members and smooth operations recovery; proper supporting of Team/PPA Lead and BCM Coordinator

Ensure compliance of processes

Drive action plans to correct deviations in services and process improvement

Identify and drive the issue resolution that affects the performance or service in a cooperative way with the respective teams ( Master Data, Planning, Execution, IT/Customer service support) and the support units of NBS center

Drive efficient and proactive collaboration with different levels of Operational partners within Nestlé

Take ownership of issue escalations to Team/PPA Lead based on prior analysis and checks, possible solutions to be suggested/investigated

Take responsibility for the resolution of of issues and queries to identify root causes and develop appropriate solutions

Ensure compliance with Nestle standards including effective management of SODs, updated SOPs, documentation of previous audit points, adherence to CBP (Control Best Practices)

Coordinate update and communicate Procurement procedure and/or SOP to ensure adherance to key global and local changes

Coordinate and facilitate internal and external audit requests

Ensure compliance with the confidentiality policy in terms of non-disclosure of sensitive business information

Support with the control for execution of identified business and internal controls of procurement activities

What will make you successful

Academic Experience

Master degree in Accounting/ Finance/Economics/Logistics

Business Experience

• Prior experience (2+ years) in the Procurement area
• Solid knowledge of MS Office, particulary Excel, Power BI
• Experience of work with Stakeholders including senior management
• Facilitation of issues and conflict resolution in a cross-functional environment
• English (Upper-intermediate level)
• Other languages per agreed need (Upper-intermediate level)

What we offer

• Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:
• Development of expertise in Nestlé’s Shared Solutions Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees

Company equipment according to professional needs

• Medical support available at the office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career