IT Demand Manager

The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.

With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world!

Your role as a IT Demand Manager is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality, well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, efective communication, and methodical guidance.

Receipt, classification, and initial evaluation of requirements from all Business Services areas;

Ensuring completeness and quality of demand data;

Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers;

Moderation of demand workshops and review meetings;

Preparation of decision templates for portfolio boards;

Support in prioritization and strategic evaluation of demands;

Maintenance of the demand database in ServiceNow SPM;

Creation of dashboards, reports, and status overviews;

Further development of demand management processes, templates, and KPIs;

Training of business departments in the use of ServiceNow SPM;

Methodological responsibility for the demand management process within Business Services;

Authority to decide on the formal acceptance and classification of demands;

Right to propose prioritization and rejection of requirements;

Moderation authority in demand workshops and review meetings.

Required Skills

• Experience in demand, portfolio, or project management;
• Experience in working with international and interdisciplinary teams;
• Proven success in managing complex requirements and stakeholder communication;
• Experience with project management methodologies (PMI, PRINCE2, agile frameworks);
• Understanding of business processes and IT system landscapes;
• Ability to create reports, dashboards, and decision templates;
• Excellent English language skills;
• Strong communication, moderation and teamwork skills, combined with a high level of service orientation;
• Analytical and conceptual thinking skills with a structured and self-reliant working style;
• Intercultural competence and diplomatic skills.
• 📍 CLT contract

Equipments

• Health insurance (Unimed)
• Dental insurance
• Meal card (Swile)

PPL

Quinquênio

NETZSCH Academy | Educational subsidy

OpenEnglish

GoGood

🏡 Hybrid work in Curitiba or Pomerode.