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Newchartertech Technology/Software

System Administrator

Minnesota In person Full-time
  • Location: Remote - Minnesota
  • We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
  • ProTech IT Solutions, a New Charter Technologies Company, is a fast-growing Managed Service Provider (MSP).
  • We are seeking a skilled and client-focused System Administrator to join our team.
  • This role is ON SITE and supports clients both remotely and on-site, primarily out of our Minnesota location.
  • We’re looking for a proactive, enthusiastic, and technically adept professional who thrives in a team setting and is passionate about delivering exceptional IT support and solutions.

Key Responsibilities

  • Deliver remote and on-site technical support to clients with professionalism and urgency.
  • Proactively monitor and maintain client systems to prevent downtime and improve performance.
  • Collaborate with clients to understand their IT needs and deliver tailored solutions.
  • Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.
  • Administer Office 365 environments including user management and email configurations.
  • Configure and support network protocols such as TCP/IP and ensure secure connectivity.
  • Utilize RMM tools (e.g., ConnectWise) for system monitoring and management.
  • Assist in cloud infrastructure support including Azure and AWS environments.
  • Document technical procedures and client interactions in ticketing systems.
  • Demonstrate leadership by mentoring junior staff and delegating tasks effectively.

Required Qualifications

  • Minimum 4 years of experience with Microsoft Windows Server.
  • Strong troubleshooting and problem-solving skills.
  • In-depth knowledge of networking and system administration.
  • Excellent communication and organizational skills.
  • Ability to multitask and work independently or as part of a team.
  • Reliable commute to White Plains, NY or willingness to relocate.

Preferred Qualifications

  • Experience in a Managed Service Provider (MSP) environment.
  • Familiarity with RMM tools such as ConnectWise.
  • Cloud experience with platforms like Azure or AWS.
  • College degree in IT or related field and relevant certifications.

Benefits

Health Insurance

RTO (Responsible Time Off)

401(k) Matching

Schedule

8-hour shift: 8:30 AM – 5:30 PM

Location: Onsite - Minnetonka, Minnesota

Job description provided by Newchartertech.
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