Location: Remote GA
The Principal Database Engineer (DBE) – Cloud Platform Support is a premier technical authority and operational leader within the Cloud Platform Support organization. This role bridges deep database engineering with customer-centric support workflows and best practices, close collaboration with Site Reliability Engineering (SRE) and DevOps practices to guarantee the availability, reliability, and peak performance of NextGen's enterprise database platforms supporting cloud-first healthcare applications.
Operating at the intersection of database architecture and complex operational support, this engineer serves as the primary Subject Matter Expert (SME) for Tier-3 database escalations, query and engine performance optimization, and operational telemetry. They are instrumental in eliminating operational toil through self-healing automation, defining operational readiness standards for cloud database migrations, and mentoring support engineers to continuously elevate frontline technical capabilities.
Key Responsibilities
Job description provided by NextGen Healthcare.
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