Location: Nashville,Tennessee - USA
The Sr. Manager will be based out of Nextpower's Nashville, TN office and will work a hybrid schedule (3 Days onsite, 2 days off-site.) or work remotely in TN with the expectation to spend 1 week per month in the Nashville, TN office. In this role, you will ensure safety protocols are followed on project sites and managing projects from procurement to commissioning while providing technical support and maintaining customer satisfaction. Additionally, responsibilities include overseeing project teams, managing project finances, coordinating logistics, and advocating for customer needs within the company.
Responsible for your own safety, and shared responsibility for the safety of all Nextpower staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required
Read, understand, and comply with Nextpower company policies and procedures as outlined from time to time
Responsible for managing groups of Projects from PO to Commissioning and taking ownership of all aspects of these Projects
Responsible for managing 1 or more direct reports to effectively manage a set of customer portfolios
Responsible for overseeing the success and development of direct reports
Provides technical support for Nextpower customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer
Develop and maintain technical understanding of PV solar tracking systems and associated tools
Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues
Coordinate the ordering of tools for the Projects and ensuring availability of tools and training for the Projects
Manage Project P&L including revenue forecasting, invoicing, cash flow and cost management
Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes
Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.
Establish, measure and report key performance indicators for customer care to drive behavior and performance
Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback
Supports product development, sales, and marketing as requested
Internal customer voice, an advocate for the customer within NEXTracker
Here is some of what you’ll need (required)…
Minimum 8-12 years of PM experience gained in energy, construction, mining, oil & gas fields
Bachelor’s Degree in Mechanical Engineering or equivalent experience required
Strong project management skills and qualifications
Excellent customer service skills
Experience interfacing with supply chain procurement and logistics
Experience in and talent for dealing with customer support and O&M issues
Excellent verbal and written communication skills
Demonstrated leadership capabilities
Passion for solar or renewable energy
Strong knowledge of PV technology and its applications
Hands-on experience with photovoltaic tracking solar systems a plus.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are Nextpower
Job description provided by Nextracker.
View the original posting
