Global Security Systems & Applications Specialist

Northland Controls is seeking a Global Security Systems & Applications Specialist, in Letchworth, UK to join our growing global team. This is an exciting opportunity for a technology professional who enjoys supporting enterprise security systems, troubleshooting technical challenges, and working with innovative security applications in a global environment.

In this role, you will support and maintain physical security systems, applications, and supporting technology across multiple regions. You'll work closely with IT, Information Security, technical teams, and external vendors to ensure system reliability, maintain accurate configurations, and support ongoing technology improvements. You'll also assist with application administration, system testing, database maintenance, and technical support for enterprise access control and credential management systems.

If you're looking for an opportunity to develop your technical expertise, support sophisticated global security systems, and make a measurable impact in a growing global organization, we'd love to hear from you.

What You'll Do

• Support and maintain global physical security systems, applications, and associated technology infrastructure across multiple regions.
• Provide first-level technical support and troubleshooting for security system hardware, software, firmware, and application-related issues.
• Assist with the administration and configuration of enterprise access control systems, including Lenel OnGuard, Software House C*CURE, and other integrated security platforms.
• Support credential management applications, including Quantum Secure S.A.F.E, user access configurations, approval workflows, and audit permissions.
• Perform system configuration updates, data entry, and routine maintenance to ensure accurate and reliable operation of global security applications.
• Monitor application performance, investigate system errors and communication issues, and coordinate technical resolutions with internal teams and external vendors.
• Administer routine application backups, maintenance activities, and system updates in accordance with established procedures.
• Assist with the development, maintenance, and enhancement of Oracle APEX applications, web forms, databases, and supporting scripts.
• Support the testing and evaluation of new security technologies, applications, and system enhancements while documenting findings and recommendations.
• Collaborate with IT and Information Security teams to maintain compliance with applicable technology standards and security requirements.
• Assist with regional system integrations, access-level programming, and connectivity between local and global security applications.
• Prepare system reports, technical documentation, and operational updates to support security operations and business requirements.
• Coordinate with regional stakeholders to maintain appropriate system access, approval permissions, and audit controls.
• Provide technical assistance to global teams, including troubleshooting, system configuration, and application support.
• Identify opportunities to improve system performance, streamline processes, and enhance the reliability of enterprise security applications.

What We're Looking For

Experience working within the physical security industry or a technology-focused environment.

Working knowledge of electronic security systems, including access control, CCTV, video surveillance, and related security technologies.

Familiarity with enterprise access control platforms such as Lenel OnGuard, Software House C*CURE, or similar systems is highly desirable.

Exposure to IT systems, networking concepts, and application support.

Working knowledge of Microsoft Windows operating systems and standard business applications.

Basic troubleshooting skills involving security system hardware, software, firmware, and electronic components.

Experience with application administration, system configuration, data management, or technical support.

Familiarity with Oracle APEX, database applications, web forms, or scripting is desirable.

Experience with credential management applications, such as Quantum Secure S.A.F.E, preferred.

Ability to investigate technical issues, identify potential causes, and coordinate appropriate solutions.

Strong organizational and time management skills with the ability to manage multiple priorities in a global environment.

Excellent communication and interpersonal skills with a strong customer service orientation.

Self-motivated and proactive approach to problem-solving, process improvement, and learning new technologies.

Ability to work independently while collaborating effectively with cross-functional teams and external vendors.

Proficiency in Microsoft Office applications, including Word and Excel.

Professional security industry affiliations or certifications, such as ASIS membership or Certified Protection Professional (CPP), preferred.

Ability to meet applicable client security screening and background check requirements.

Why Join Northland Controls?

At Northland Controls, you'll have the opportunity to support sophisticated security technologies for some of the world's leading technology companies. You'll collaborate with experienced security, engineering, and IT professionals while helping maintain and enhance the systems that protect critical facilities and operations worldwide.

We value innovation, accountability, collaboration, and continuous improvement. You'll have the opportunity to develop your technical capabilities, gain exposure to enterprise security applications, and contribute to technology initiatives that support our global operations.

We're committed to providing a collaborative working environment, professional development opportunities, and the resources needed to succeed in a dynamic, global industry.