Northrop Grumman Technology/Software

Manager Sustainment Operations 3

Elkridge, MD In person Full-time
  • Location: United States-Maryland-Elkridge
  • RELOCATION ASSISTANCE: No relocation assistance available
  • CLEARANCE REQUIRED FOR START: No
  • CLEARANCE TYPE: Secret
  • TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way.

Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and understanding to protect the U.S. and its global allies.

Northrop Grumman Mission Systems is looking for you to join our AMS Manufacturing organization as a Manager, Project Management, Business Operations & Sector Warranty (Project Manager 3) to support our Sustainment Operations located in Elkridge, MD.

What You’ll Get to Do

Serves as the primary liaison across Sustainment Operations Program Management, Business Operations, and Sector Warranty activities to ensure alignment of sustainment execution, financial performance, warranty governance, and customer support objectives.

Leads and develops a team of approximately 14 direct reports, including 2 Operations Program Managers, supporting sustainment, business operations, and sector warranty activities across multiple organizations, depots, and repair sites.

Directs execution reviews with internal stakeholders and customers to assess repair/return status, throughput, cost, schedule, readiness, and overall support performance.

Oversees business operations activities across the sustainment life cycle, including performance metrics, affordability, manpower and resource planning, financial visibility, proposal support, and execution planning in support of sustainment deliverables.

Provides leadership and operating teams with performance analysis and reporting related to repair/return execution, turnaround time, throughput, backlog, material availability, asset availability, cost and schedule performance, and customer support responsiveness.

Develops executive-level reporting, performance visibility, and presentation materials to support leadership decision-making, sustainment execution reviews, and warranty governance assessments.

Coordinates planning and proposal support activities, including proposal basis development, labor and manpower planning, workload forecasting, pricing support, and execution planning for time-and-material and repair proposals.

Develops and maintains forecasts, resource plans, and financial reporting to support sustainment execution, repair network performance, and business management objectives.

Maintains and improves tools, processes, and reporting mechanisms used to monitor depot and repair-center performance, reconcile resource requirements, support staffing reviews, improve throughput, and enable timely issue resolution.

Establishes and drives sector-wide warranty governance and standard practices, including warranty claim execution and disposition, coverage decisions, funding administration, extended-warranty risk review, and coordination across multiple repair centers and organizations.

Collaborates with Sustainment Operations, Finance, Contracts/Legal, Quality, Engineering, Supply Chain, and Program teams to ensure effective warranty execution, contractual alignment, defect attribution, corrective action, material availability, and responsiveness to customer requirements.

Assesses operational, financial, technical, and project-related issues affecting in-service products and sustainment deliverables and develops action plans to achieve productivity, quality, readiness, stakeholder satisfaction, and governance objectives.

Drives continuous improvement through risk mitigation, process standardization, opportunity realization, and cross-functional coordination to improve repair throughput, schedule performance, asset availability, and customer support outcomes.

Basic Qualifications

A Bachelor's degree with a minimum of 8 years of experience in Project/Program Management, Manufacturing Engineering, or other related discipline; Master’s degree with a minimum of 6 years of work experience in Project Management, Manufacturing Engineering, or other related discipline; 12 years of experience in Project/Program Management, Manufacturing Engineering, or other related discipline may be considered in lieu of degree requirement

Experience leading people across large organizations

  • Experience with cost, schedule, project leadership, and/or process improvement
  • Experience acting as a liaison between multiple disciplines to solve complex problems with limited resources in a timely manner
  • Experience troubleshooting and developing creative solutions to meet customer demands
  • Experience driving continuous improvement through mitigating risks and realizing opportunities
  • Ability to obtain and maintain a U.S. Government Secret Security Clearance
  • U.S. Citizenship required

Preferred Qualifications

  • A current/active DoD Secret Security Clearance
  • Project Management Professional (PMP) certification
  • Expertise in earned value management, proposal preparation, and/or integrated master schedule (IMS) development
  • Manufacturing experience of defense related electronics
  • Continuous improvement techniques – Six Sigma, Kaizen, LEAN, Red X, etc.
  • Proposal creation and labor estimating
  • Technical project management through different parts of the program/project life cycle
  • Experience working diverse contract types (CPFF. CPIF, FFP, T&M, PBL, ROM, CLS)
  • Root Cause Corrective Action (RCCA) Investigation type activities

Experience with data mining/manipulation & presentation

Expertise in executive leadership (Director or VP level) communication and engagement

Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family.

Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more!

#MPR

Primary Level Salary Range: $167,500.00 - $251,300.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Job description provided by Northrop Grumman.
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