Novartis Healthcare/BioTech

Manager - Customer Relationship Platform (Salesforce) Operations

Hyderabad, India In person Full-time

Location: Hyderabad (Office)

Job Description Summary

This role will act as a critical bridge between country business teams (Sales, Medical, KAM) and global product teams, ensuring that local business needs are accurately represented while driving adoption of standardized Customer Relationship Management processes.

The ideal candidate brings strong CRM functional expertise, deep understanding of pharma commercial operations, and the ability to influence business stakeholders and drive adoption at scale.

Key Responsibilities:

Job description provided by Novartis.
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