Quality Manager, Third-Party Management

Location: Schaftenau, Austria

Salary Range

€66,918.00 - €105,200.00

Job Description Summary

Role Type: Hybrid Working, #LI-Hybrid

Location: Schaftenau, Austria

Relocation Support: This role is based in Schaftenau, Austria. Novartis is unable to offer relocation support: please only apply if accessible.

As Quality Manager, Third Party Management, you will support global Technical Research and Development outsourcing activities from third-party onboarding through the full supplier lifecycle. You will help maintain current good manufacturing practice (cGMP) compliance, provide quality oversight of external partners, and contribute to global Third-Party QA processes, risk assessments and continuous improvement initiatives.

Key responsibilities

Support global outsourcing projects in the Third-Party QA role, from onboarding through the full third-party lifecycle, in alignment with the global Technical Research and Development (TRD) outsourcing strategy.

Evaluate the compliance status of third parties and support their approval and ongoing quality oversight, including monitoring assessment due dates and required follow-up actions.

Establish, negotiate and secure final signatures for Quality Agreements with third parties, aligned with technical agreements, audit reports, Novartis procedures and applicable health-authority requirements.

Execute third-party quality risk assessments and performance tracking to enable continuous monitoring, early identification of negative trends, remediation planning, and escalation where required.

Create and maintain Standard Operating Procedures (SOPs), Quality Agreement templates and related documents that set consistent global standards for Third Party Management.

Lead or support global Third-Party Management initiatives, including global meetings, improvement projects, new processes, quality plans and quality-risk activities.

Act as investigator or approver for deviations, and as change originator, owner or approver within the relevant quality systems.