Platform Owner

Computer Systems Officer Level 6

Temporary Full-Time up to 30 June 2029

Parramatta and Sydney Olympic Park

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for aProduct Ownerto be part of our Technology and Communication Services Command team. The role is responsible for the strategic management and overall success of technology platforms within NSW Police Force with a primary focus on overseeing the lifecycle of the platform, from initial planning and design to ongoing operations and continuous improvement.

This role leads a multidisciplinary digital delivery squad responsible for delivering enhancements, products, services and technology initiatives that support NSW Police Force operational and corporate objectives.

The position is accountable for coordinating delivery activities across business and technical teams, ensuring work is prioritised, planned and delivered efficiently while fostering collaboration, continuous improvement and a customer-focused culture. The role works closely with stakeholders to translate business priorities into actionable delivery outcomes and remove barriers impacting squad performance.

Leads and coordinates a multidisciplinary digital delivery squad responsible for delivering technology initiatives, enhancements and continuous improvement activities.

Drives planning, prioritisation and execution of digital work programs to ensure alignment with organisational objectives.

Facilitates collaboration between business stakeholders, product owners, project teams, architects, developers and vendors.

Monitors squad performance, delivery commitments and work progress to ensure outcomes are delivered effectively and efficiently.

Supports agile and iterative delivery practices, promoting continuous improvement and adaptive ways of working.

Identifies and manages delivery risks, dependencies, competing priorities and resource constraints.

Works with stakeholders to establish delivery priorities and ensure work aligns with business needs and customer expectations.

Promotes a culture of accountability, collaboration, innovation and customer focus within the squad.

Supports organisational change initiatives by facilitating engagement, communication and adoption activities.

Provides leadership and guidance to team members while supporting capability development and knowledge sharing.

Contributes to strategic planning and the development of delivery roadmaps for digital initiatives.

Ensures delivery activities adhere to governance, security and compliance requirements.

Uses delivery metrics and stakeholder feedback to improve squad performance and service outcomes.

Supports the successful delivery of complex initiatives across multiple business and technology domains.

View the relevant role description more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

• At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:
• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

How to Apply

• Applications can only be submitted electronically via the I Work for NSW website.
• To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
• Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.
• Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1

Describe a time you delivered a legislative, regulatory or operational reform through a digital product or platform. How did you balance stakeholder expectations, user needs and delivery priorities to achieve the desired outcome?

Target Question 2

• Tell us about a time you led a multidisciplinary agile team to modernise and continuously improve a digital platform while maintaining operational delivery and customer value?
• Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
• If you require any further information about this opportunity, please contact Manish Choyal via 0426 659 354.
• To be eligible to apply for this role, you must meet one of the following statuses:
• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.
• Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]

Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]

Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

For Technical assistance please contact: [email protected] (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.